Sana Muhammad Ashraf

Experience

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  McMaster Housing and Conference Services

  Nov 2023 - Sept 2024

  Proficiently delivered prompt and efficient technical support to address staff computing issues.Demonstrated expertise in diagnosing and resolving hardware and software problems.Fostered collaborative relationships with end-users to facilitate troubleshooting processes.Consistently exceeded expectations in delivering high-quality technical assistance.

  • IT Project Assistant

    Sept 2024 - Sept 2024

  • IT Project Assistant

    May 2024 - Aug 2024

  • IT Project Assistant

    Nov 2023 - Apr 2024
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  Headstarter

  Jul 2024 - Sept 2024

  Software Engineering Fellow

  • Engaged in a seven-week Headstarters Fellowship Program, delivering cutting-edge coding projects utilizing technologies such as OpenAI, Next.js, and Firebase.• Developed and deployed advanced applications by integrating machine learning models with Next.js frameworks, enhancing both technical proficiency and project execution skills.• Collaborated with a multidisciplinary team to create innovative solutions, leveraging modern tech stacks and cloud services to address real-world challenges.• Participated in expert-led workshops and mentorship sessions, acquiring insights into industry-leading practices and the latest technological advancements. Show less

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  McMaster Artificial Intelligence Society

  Sept 2024 - Dec 2024

  Project Team Member
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  Faculty of Engineering - McMaster University

  Nov 2024 - now

  Data Analyst

  • Analyzed large datasets from university-wide student surveys to understand factors influencing university selection and identify areas for improvement.• Developed comprehensive reports using Excel and Power BI to present key insights and trends to support strategic decision-making.• Enhanced and maintained survey data systems, ensuring accuracy, consistency, and adherence to strict data handling protocols.