
Louise King
Beauty Centre

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About me
Director at Less Stress Inc
Education

University of West Indies, Cave Hill (CMD)
2000 - 2002Diploma General Management Business Administration and Management, GeneralReal world education in business development. Courses were designed for managers operating their businesses.

1995 The Swedish Institute, School of Massage Therapy Allied Health
1994 - 1995Associate's degree Health and Wellness, GeneralCore courses provided fundamental knowledge of the human body which guided in both western and eastern application of massage. The hands-on practice ensured that all students received the principles of applied body mechanics that has saved my hands. After 20 years my wrist and hand longevity is assured by these principles.
Experience

Wyndham Hotels & Resorts
Dec 1995 - May 2005Beauty CentreTogether with a team of highly skilled spa professionals provided resorts guests and local patrons to beauty and spa services especially bridal parties and honeymooners.

Less Stress Inc
May 1998 - nowDirectorOffer training services for massage therapists locally and regionally

Saint Lucia Jazz Festival
May 1999 - May 2016Team LeadSaint Lucia Jazz Festival: Recruited massage therapists and provided theon-site signature “Seated Massage Experience” to the staff of the St. Lucia Tourist Board, patrons to the Saint Lucia Jazz & Arts Festival, PKB ENT & BET Event Production Crew and performing artistes at Pigeon Island venue.

Ti Kaye Resort And Spa
Jul 2001 - Mar 2005Team LeadManaged massage therapy treatments, beauty and spa therapies for resort guests in the comfort of their villas.

Coconut Bay Beach Resort & Spa
Feb 2005 - Jun 2006Spa DirectorScope of Works for Spa Management - Kai Mer, Coconut Bay Beach Resort and Spa.Responsible for managing the day –to-day aspects of the spa operationwithin budgetary constraintsEnsuring team members are motivated to perform dutiesMeeting and exceeding customer satisfactionPromoting the spa service through strategic price positioning Delivering timely reportsProviding continuous professional developmentPre-Opening of SpaManage projects works of spa building during constructionDesign and implement operational plan for spa building post constructionConceptualize and implement spa treatments based on plant and fruit extracts/ HIGHLIGHT see pick your own aloe expérience https://cbayresort.com/wp-content/uploads/2014/02/8136-SPA-BROCHURE_8x8.pdfDesign and implement Standard Operating Procedures for treatments, and all hydrotherapy unitsPurchase and control spa product inventory for -: (a) Body Experience (b) Hair Salon (c) Nail Salon (d) Facial Unit(e) Depilatory Unit Recruit manpowerTrain spa therapistsPlan, organize and monitor spa sales promotions Show less

Stonefield Villa Resort
Oct 2008 - Jul 2009ConsultantScope of Works for Spa Consultancy- Bamboo Door Spa @ StonefieldManage projects works of spa building during constructionDesign and implement operational plan for spa building post constructionConceptualize and implement spa treatments based on plant and fruit extracts Design and implement Standard Operating Procedures for treatments, and all hydrotherapy unitsPurchase and control spa product inventory for -: (a) Body Experience (b) Hair Salon (c) Nail Salon (d) Facial Unit (e) Depilatory Unit Recruit manpowerTrain spa therapistsPlan, organize and monitor spa sales promotions Show less

Less Stress Inc.
Nov 2012 - nowHealth & Wellness (Spa Sector) Expert
Sandals Resorts
Apr 2014 - Aug 2014Licensed Spa TherapistInternational best practice in spa therapies - 2014

SLCSI - Saint Lucia Coalition of Services Industries Inc.
Apr 2015 - Dec 2015Associate ConsultantTask:To undertake Caribbean Vocational Qualification level 3 certification programme to benefit massage therapists in the north and south of the island Saint Lucia. The objective of this assignment is to provide supplemental training aimed at preparing approximately 25 practicing massage therapists, not yet certified to Level 3 under the CVQ framework, for Level 3 certification. The supplementation training must be in keeping with the requirements of the curriculum developed by the Ministry of Education of the Government of St. Lucia.Result:Assessment of Prior Learning (APL) Programme Level 3Massage Therapy, for CVQ. A total of 47 massage therapists applied. 25 massage therapists were selected. 23 massage therapists were assessed.e-newletter-Dec-2015-issue.pdf (slcsi.org.lc) Under the “Caribbean Aid for Trade Regional Integration Trust Fund (CARTFUND) Project funded by the Caribbean Development Bank (CDB), technical and financial support was provided to twenty three (23) local Spa Therapists to improve their capacity to adopt internationally benchmarked industry standards.Twenty three (23) Spa Therapists received their Caribbean Vocational Qualification (CVQ) Certificates in Massage Therapy – Level 3 – having successfully completed the TVET Prior Learning Assessment and Certification Programme. With the newly acquired Certification, the therapists can now move freely within CARICOM under the CSME free movement of people regime, and offer their services to a broader client base. Newsletters – St. Lucia Coalition of Service Industries (slcsi.org.lc) Show less

Cherly Bowles, The Herbarium Ltd Chère Mère Spa Trinidad
Aug 2015 - Sept 2015Research Consultant“Conduct of Study on the Range of Indigenous Products Based on Flora and Fauna Assets that can be used to Build Cultural Brand Identification in Spas in Selected CARIFORUM Territories”Report to the lead consultant Mrs. Cheryl Bowles for the Caribbean Spa and Wellness Project supported under the Caribbean Aid for Regional Integration Trust Fund and implemented by Caribbean Export Development AgencyResearch Consultant Tasks:-Compile a list of indigenous products (soaps, creams, oils, etc.) that are used in Spa services and their operations. List raw indigenous material that are currently used in Spas and have been infused into the development of a product (for example: aloes, coconut, nutmeg oil, cocoa etc.);Engage directly with the Spa association in Saint Lucia to obtain the relevant information to compile the lists;Identify the challenges associated with infusing said indigenous products in the Spa services offered to the public. Show less

AESA - Agriconsulting Europe SA
Jul 2020 - Sept 2020Research ConsultantContracted by Consultant Team - Dr. Claudius Preville, Ph.D. CMC, and Dr Stephen Louis, CMC, PMP, PMI-PBA for A TradeComm 11 Programme entitled "Support for Saint Lucia to Implement the Gender-Responsive National Strategy for the Development of the Four Priority Services Sub-Sectors"Ministry of Commerce, Central Statistics Office, Export Saint Lucia and Saint Lucia Coalition of Services Industries.Research Consulting Tasks-: Identify and consult key stakeholders within the Spa & Wellness sub-sector of Saint LuciaAttend (virtual) all technical working group meetingsCollate data for the execution of the RRF mission Show less

Stonefield Villa Resort
Sept 2023 - nowEducational ConsultantContinous training in customer service at all levels of the organisation, shapes its culture into one where guests needs are met beyond their expectation and services are first class.
Licenses & Certifications

NVQ-J Level 4 Training Consultant
TVET Council Jamaica- View certificate

Blended Learning Practice
Athabasca UniversityJul 2020 
Certified Guest Services Professionnal Gold Standard
American Hotel & Lodging AssociationDec 2020
Languages
- crCreoles, french-based
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