Heston Magascan

Experience

• 

  Mr Price Group

  Dec 2004 - Dec 2004

  Sales Attendant

  Duties & Responsibilities: Position: Floor Assistant *Greeting and Delight customers who enter the shop. *Be involved in stock control and management. *Assisting shoppers to find the goods and products they are looking for. *Stocking shelves with merchandise. *Answering queries from customers. *Reporting discrepancies and problems to the supervisor. *Giving advice and guidance on product selection to customers. *Keeping the store tidy and clean, this includes hovering and mopping. *Responsible dealing with customer complaints. *Working within established guidelines, particularly with brands. *Attaching price tags to merchandise on the shop floor. *Responsible for security within the store and being on the lookout for shoplifters. ; *Receiving and storing the delivery of large amounts of stock * Keeping up to date with special promotions and putting up displays. Line Manager: Constance Walker Contact No: 011 792 6187 Show less

• 

  ADT

  Jan 2005 - Dec 2005

  Junior Controller

  Duties & Responsibilities: *Facilitate telephonic-ally on an Inbound/outbound Line. *Dispatching armed response Personnel/Vehicles to clients in distress. *Recording all the details/ nature of calls included; calls to police or emergency services if and when required. *Arming, disarming and bypassing systems on request of a client. *Programming alarm systems remotely. *Write detailed report to management on all security related issues. * Investigate, analyse, and report on all incidents. * Ensure that all security breaches are followed up. * Investigate suspicion and acts of crime. * Track response vehicles on mapping systems * Advise on shortest routes Line Manager: Alcido Contact No: 0860 100 911 Show less

• 

  Standard Bank Group

  Apr 2006 - Oct 2006

  Data Capture Clerk

  Duties & Responsibilities: Capturing all new accounts data onto central database * Capturing offline printouts, analyzing and verifying the customer Information * Scanning supporting documents onto central database Line Manager: Emmanuels Staffing Services (Pty) Ltd Contact No: 011 384 4300

• 

  NORTON LAMBRIANOS GROUP

  Jun 2007 - Aug 2007

  Administrative Clerk

  Duties & Responsibilities: *Preparing sensitive and confidential information for storage. *Prepare and organize office procedural documents. *Deal with orders and invoices, compile factual and numerical data Line Manager: Emmanuels Staffing Services (Pty) Ltd Contact No: 011 384 4300

• 

  Absa Group

  Sept 2007 - Apr 2016

  Duties & Responsibilities: *Facilitate telephonic, email or fax requests for Bank Codes end to end process. *Inbound Line and Incoming faxes/emails for Corporate and Business clients *Distribution and managing of work load *Liaising with Branch Managers, Relationship ManagersLine Manager: Gerrit Van Wyk/Himal Parshotam & Christal VergieContact No: 0860 369 369 Duties & Responsibilities: *Labelling and preparing home loan client documentation. *Preparing sensitive and confidential information for storage. Line Manager: Emmanuels Staffing Services (Pty) Ltd Contact No: 011 384 4300

  • Bank Codes Consultant

    Nov 2007 - Apr 2016

  • Administrative Assistant

    Sept 2007 - Nov 2007
• 

  Absa Group

  Jun 2016 - now

  Retaining transactional banking customers, handling of complaints, encouraging account usage, On-boarding new clients, performing customer surveys and cross selling multiple products.Handpicked to deal with escalated client concerns due to excellent client handling skills

  • Community Manager

    Nov 2021 - now

  • Retention Specialist

    Jun 2016 - Feb 2022