Dennis Anthony

Experience

• 

  Mercedes-Benz Malaysia

  Jul 2012 - May 2018

  • Planned, coordinated and conducted technical training specializing in vehicle networking, chassis and traction systems, climate control, diagnosis strategy and overall vehicle basics and fundamentals for over 160 apprentices.• Coordinated annual recruitment drives for new technical apprentices.• Organized annual graduation events for successful apprentices heading into the dealership work force.• Monitored closely progression of apprentices, constantly improving developmental areas through theoretical and practical exercises with final evaluation tests after each topic covered.• Produced specialized technicians with the Mercedes-Benz global certification of Qualified Maintenance Technician (QMT) and Qualified System Technician (QST). Show less

  • Technical Trainer

    Jun 2015 - May 2018

  • Technical Apprentice

    Jul 2012 - Jun 2015
• 

  Mercedes-Benz Singapore

  Jun 2018 - now

  Specifically relocated to Singapore by Daimler's regional training team to lead Sales Training.• Responsible for designing and conducting new Mercedes-Benz product trainings including AMG high performance vehicles, Maybach luxury vehicles, EQ electrified vehicles and Mercedes me connected services for over 130 dealership frontliners and management employees.• Planned, designed and conducted Mercedes-Benz Certified Sales Consultant trainings (C-Sales) and sales competencies soft skills trainings in Singapore and Indonesia.• Influenced in exceeding annual market sales targets from 2018 - 2020 and established a good rapport with frontliners and management team through continuous relationship building.• Handled additional project of Mercedes me connected services testing within a defined team resulting in successful market launch in Q4 2020. • Achieved 100% participant passing rate in the Mercedes-Benz Sales Consultant certification (C-Sales) in Singapore and Indonesia.• Attained 98% average training satisfaction rating through continuous feedback culture. Show less

  • Assistant Manager - Product Management & Homologation

    Apr 2022 - now

  • Senior Executive - Product Management & Homologation

    Jun 2021 - Mar 2022

  • Sales Trainer

    Jun 2018 - May 2021