Marvin Leyte

Experience

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  Staples (Call Centre)

  Jan 2001 - Jan 2005

  Back Order Associate

  • Provide customer service over the phone in a professional manner while maintaining a high degree of efficiency• Calmly handle and resolve client concerns • Prepare invoices for shipment of product and complete daily reports• Complete credit card sales over the telephoneAccomplishments:• Job shadowing with other inside sales representatives –Coached associated for stats and performance improvement• Assisted in training associates on new programs and worked with Corporate office to design a new training program• Acquired knowledge of new products quickly in order to make informed recommendations to customers and achieve sales goals Show less

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  Transcontinental Media/The Daily News

  Jan 2005 - Jan 2008

  Advertising Sales Representative

  • Utilized cold calling techniques to promote products and services to customers over the phone• Developed departmental reports • Completed weekly reports • Reporting directly to the Advertising Sales Manager, developed detailed prospect lists and generated new advertising sales through direct solicitation of area businesses.• As an inside sales representative, demonstrated a strong ability to effectively manage and balance time, sales activities and personal/business goal attainment. When necessary went to see customer in outside sales environment.• Provided timely follow up on all advertising inquiries and maintained optimal availability to clients and coworkers.• Collaborated with customers to coordinate advertisement design and copy• Verified camera ready advertisements were correctly emailed prior to deadline and delivered final proofs to clients for approval.• Coordinated client billings including statements and tear sheets.• Delivered advertisement agreement, copy, and payment to office.• Presented sales activity report to Sales Manager regularly.• Attended and participated in weekly staff meetings.Accomplishments:• Demonstrated a keen ability to overcome multiple objections during a sales call and successfully acquire new accounts• Consistently met and exceeded monthly and annual targets and objectives • Employee of the Month twice during 2007 Show less

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  Admiral Group plc

  Jan 2008 - Jan 2010

  Sales Representative

  • Helped customers buy insurance policies and related products. • Focused on achieving your sales targets in a fast moving, customer-focused environment.• Quoting, selling and exceeding sales target in all areas • Following FSA guidelines • Achieving high customer service scores • Dealing with all customers efficiently • Up selling of ancillary products • Worked effectively as part of a teamAccomplishments:• Received top sales of product portfolio for eight consecutive months• Top Seller 2009• Sales Representative of the Year 2009 Show less

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  Collective Point of Sale Solutions

  Jan 2010 - Jan 2012

  Outside Sales Representative

  • Reporting to the Regional Sales Manager, developed detailed prospect lists and generated new sales through direct solicitation of area businesses.• As an outside sales representative, demonstrated a strong ability to effectively manage and balance time, sales activities and personal/business goal attainment.• Created and presented sales proposals and conducted onsite sales calls to grow client base• Provided timely follow up on all inquiries and maintained optimal availability to clients and co-workers.• Coordinated client billings including statements and billing inquiries• Presented sales activity report to Sales Manager regularly• Attended and participated in weekly staff meetings (via conference call)Accomplishments:• Sold the first clients in Atlantic Canada for this company• Consistently met and exceeded monthly targets and objectives Show less

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  Web.com

  Jan 2012 - Apr 2016

  Account Manager

  • Make outbound calls for promotions, special pricing; actively convert calls into sales through predictive dialers and manual dialing. • Provide feedback on customer reactions and program improvements. • Meet quality, efficiency, and revenue goals established for each individual and team; meet attendance expectations. • Overcomes technical and business objections of prospective customers. • Compiles and/or work lists of prospective customers for use as sales leads, based on information from Internet Web sites, and other sources. • Makes outbound lead follow-up calls to potential and existing customers by telephone qualifying leads and sell products and services. • Use coaching, training sessions and one-to-one meetings positively to take ownership of your development. • Represent Web.com positively in all customer interaction. • Actively support, at all times, company policy and best practices in the area of security, with special emphasis on the protection of sensitive customer information. • Maintain awareness of the availability of all products and services in the company so that every opportunity to meet our customer's needs is taken. Show less

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  ClearPicture Corporation

  Apr 2016 - Jun 2016

  Business Consultant

  • Make outbound calls for promotions, special pricing; actively convert calls into sales through manual dialing• Compiles and/or work lists of prospective customers for use as sales leads• Makes outbound lead follow-up calls to potential and existing customers by telephone qualifying leads and sell products and services• Maintain awareness of the availability of all products and services in the company so that every opportunity to meet our customer's needs is taken• Represent Clear Picture Inc. positively in all customer interaction. Show less

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  Focus Media Group, inc

  Jan 2017 - now

  Focus Media Group Inc. creates and distributes Business In Focus which is a North American publication that features the best and most innovative in trades as well as growing cities, towns, and counties throughout Canada and the United States.Each month in relation to stories in North American business, the Research Manager finds the content to feature in the magazine that relates to the focus. With a current distribution of close to 470,000 subscribers, including CEO's, Owners, Project Managers, Senior Managers, and more, the Research Manager brings the successes of businesses to other leaders in the industry. Show less

  • Research Manager

    Jan 2017 - now

  • Research Manager

    Jan 2017 - now