Joe Maddox

Experience

• 

  Foremost Insurance

  Jan 1985 - Jun 2002

  Senior Programmer

  Handled all phases of project work, from generating the initial work request through post implementation support, for the Policy Cash, A/R, G/L, HR, and back end reporting systems. Evaluated vendor insurance billing/payment systems and remittance processors. Installed and maintained MSA's HR, Payroll & G/L systems, as well as a remote data entry (Keyfast) application.Developed a Natural/ADABAS on-line Check Disbursement front end system. Provided team leadership and mentor to junior team members.Provided 7x24 on call support. Show less

• 

  IBM

  Jun 1992 - Sept 2002

  System Architect

  Performed all phases of project work, from generating the initial work request through post implementation support, for the Policy Cash, customer billing, A/R, and back end reporting systems.Served as a key resource for effort to obtain CMM level 2. Performed Year 2000 System Testing.Designed and developed batch and online CICS/Cobol 2 system to correctly apply Policy Cash payments.Added a new policy processing system (Cogen) to the customer billing system.

• 

  Meijer

  May 2002 - Nov 2017

  Application Analyst

  * Forecasted and reported on retail labor costs. Hundreds of reports were produced to ensure the right people were scheduled in the right area to provide the best customer service within budget.* Designed, developed, and maintained the Service Desk, Lane Accountability, and Meijer Community Rewards projects.* Utilized SSIS, SSRS, spreadsheets, DB2, JCL, Cobol, TSO, MS SQL, Teradata

• 

  Adabase | Natural | Easytrieve

  Nov 2017 - May 2018

  IT System Analyst
• 

  Auto-Owners Insurance

  May 2018 - now

  Sr. Software Developer