Alia Alsahli

Experience

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  Rove Al Madinah

  Apr 2018 - Apr 2019

  Hotel Customer Service representative.

  Answering daily calls from customers regarding service problems, product order progress and other concerns.▪ Entered orders for customers in a computer system for products or services and recorded customer information, and customer feedbackin the database.▪ Solve problems with service or product quality issues customers called about by making referrals to the proper supervisor and investigating scheduling service appointments.▪ Using Opera Property Management System. Show less

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  Coral Al Madinah Hotel

  Apr 2019 - Jul 2021

  Human Resources Administrator

  • Follow-up of the recruitment process for new employees (preparation of the work contract)• Follow up on vacations and starting day of employees• Follow up the employees’ salaries• Preparing final clearances and experience certificates for employees• Solve all problems related to employees from delaying salaries, attendance and monthly leave• Preparing letters for employees if needed.

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  Omran Engineering Consultants (Omran)

  Dec 2021 - now

  Human Resources Officer

  Support the development and implementation of HR initiatives and systems• Maintains payroll processing system and records by gathering, calculating, and inputting data• Develop and execute recruiting and Saudization plans in the company according to the Saudi labor law• Assist in performance management processes• Maintain employee records (attendance) according to policy and legal requirements• Review employment and working conditions to ensure legal compliance• Understanding of labor laws and disciplinary procedures• Maintains payroll processing system and records by gathering, calculating, and inputting data Show less