Sophia Nghi

Experience

• 

  Hungry Jack's Australia Pty Ltd

  Feb 2009 - Nov 2013

  Front Counter

  Responsibilities include greeting and serving customers, collecting orders, working in the burger room and replenishing stock. I also had to count registers and perform other managerial activities.I also received multiple employee of the month badges throughout my employment.

• 

  The China Gap

  Jan 2014 - Feb 2014

  Marketing Assistant Intern

  Main responsibilities included assisting with social media and advertising material as the leader of the social media team, and organising an event for the company. Main duties were to coordinate other members of the team and content team, locating and uploading relevant articles for the company blog, managed company's social media accounts and communicated with companies to inform them about the companies events through emails and phone. I also performed data entry activities on sage ACT! and research on content, potential customers and the market. Show less

• 

  BIG W

  Nov 2014 - Mar 2020

  Admin and Repairs Associate

  Admin and Repairs Associate - Main responsibilities include filing and sorting documents for team leaders and managers, ordering stationary and other products for the stores use, completing sales activities such as brochure processing, processing of invoices and purchase orders, and POS audits, sorting through returned products into soiled or damaged, organising the reduction of price for soiled and damaged items, organising and completing produces for claims and organising, cleaning the clearance bay in order to keep with store standards, and completing, claiming and packing return bulletins to send to suppliers.Cash Office Associate - Main responsibilities include organising cash and reimbursing registers for beginning of trade, counting registers and reimbursing service registers from previous day, banking and ordering of cash, reconciling timecards for associates, filing documents and reports associated with registers and transactions, and processing and filing of account sales and petty cash. Completed rostering using Kronos for daily and weekly rosters adhering to a budget and accounting for annual leave and unplanned absences as well as skills of employees.Service Supervisor - Main responsibilities include assisting with customer needs, questions and complaints, both in person and on the phone. Other responsibilities also include checking stock availability and price on the computer and on the shop floor. Other roles include checkout associate, cosmetics associate, technology associate and apparel associate. I was also selected as the March 2015 Shrinkage Team Member of the Month and the September 2017 Team Member of the Month. Show less

• 

  PSG Eyewear - Prescription Safety Glasses Pty Ltd

  Nov 2019 - Feb 2022

  Customer Service Consultant
• 

  Essilor Group

  Jan 2022 - Jan 2024

  Assistant Product Manager

  Assistant Product Manager - Essilor, Digital and Web

• 

  Exactech

  May 2024 - now

  Office Administrator