John Maness

Experience

• 

  Best Buy

  Oct 2008 - Jan 2009

  Loss Prevention Agent/ Inventory
• 

  IKEA group

  Dec 2008 - Aug 2021

  • Hire, onboard, train, and develop Risk & Compliance coworkers and Leader • Directed comprehensive risk and compliance programs, ensuring adherence to corporate policies, safety standards, and legal regulations.• Led proactive incident investigations and root-cause analysis, introducing preventative measures to minimize operational risks.• Partnered with senior leadership to develop KPIs that provided visibility into safety metrics, risk levels, and compliance trends.• Successfully oversaw audit programs, aligning with company and industry compliance standards to improve operational efficiency.Key Achievement: Strengthened compliance frameworks and delivered actionable insights to leadership, resulting in improved safety and regulatory alignment. Show less • Responsible to keep store in compliance with applicable IKEA Group Policies and Standards by working with the local unit and field Safety & Security Specialist• Oversees the safety and security of people and property within IKEA Charlotte• Completes site safety, security & compliance audits and trainings as required and maintains accurate records• Works with Leadership team to achieve 100% safety and security related training and reduce workers compensation and general liability accidents by maintaining a safety culture• Minimizes theft and fraud, provides support to the Field Safety & Security Specialist with internal investigations with accuracy, security and confidentiality• Coordinates with Field Safety & Security to complete Sec Checks at other IKEA locations and provide a training store for new IKEA Risk & Compliance Leaders• Coordinates vendor and business partner relationships, such as fire marshal, police, fire and burglar alarm contractors, etc., to ensure all local and national laws are complied with in regards to safety and security• Lead, develop, and manage the Risk & Compliance Team. Department has 7 Risk & Compliance hourly coworkers and 2 hourly site administration coordinators Show less • Responsible for the safety and security of all coworkers, contractors, and visitors on IKEA Property (average 300 coworkers annually and over 1.7 million visitors)• Lead, manage and develop Safety and Security team developing competence and succession; Average 7 hourly coworkers and 1 hourly Team Leader• Lead Crisis Team along with Duty Managers and Safety & Security team on proper response to all emergency situations on property through training and drills• Ensure compliance with IKEA Risk Manual/ Standards on a consistent basis by setting up and implementing safety audit program, Safety Committee, regular follow up, and trainings. • Partner with management to influence and support positive actions to secure a safe work and shopping environment• Responsible for creating and maintaining a full library of safety training programs for all IKEA coworkers with 100% compliance. • Establish, implement, review and update OSHA plans, Store Safety Action Plan, Business Continuity Plan, and Duty Manager Manual• Document, investigate, and follow up on workers compensation and general liability claims by working with HR, corporate Risk and insurance company• Work closely with outside agencies including: Police, Fire department/ inspectors, insurance company, and IKEA attorneys • Uphold integrity of and responsible for fire alarm, fire pumps/sprinkler system, burglar alarm, radio equipment, CCTV, and access systems by working with local and national vender/contractors • Key holder and responsible for all keys to building including the distribution, auditing, and re-keying /coring of keys and doors Show less • Ensured compliance with IKEA Risk Management standards by leading all safety trainings including to maintain a safe working environment• Worked with outside agencies on investigations (police, insurance companies)• Conducted investigations on sensitive incidents within the store dealing with coworker theft and fraud • Led Safety Committee in the absence of the Safety and Security Manager• Assisted Safety and Security Manager with hiring and development of new safety and security coworkers• On call for emergencies 24 hours/ 7 days a week or as needed• Assumed responsibilities of Safety and Security Manager during two month absence• Implemented and created required OSHA plans Show less

  • Risk & Compliance Manager

    Jan 2021 - Aug 2021

  • Risk & Compliance Leader

    Oct 2017 - Jan 2021

  • Safety Security Manager

    Sept 2013 - Oct 2017

  • Safety & Security Team Leader

    Mar 2011 - Sept 2013

  • Safety & Security Agent

    Dec 2008 - Mar 2011
• 

  IKEA

  Sept 2021 - now

  Project Specialist

  • Spearheaded the Previously Sold Project, developing innovative solutions to mitigate product recall risks and reduce costs while improving customer compliance rates.• Built a centralized recall recognition platform using product images and data to improve identification accuracy and enhance recall processes across North America.• Partnered with internal teams and external vendors to streamline supply chain operations for safety components, ensuring inventory continuity and vendor transition success.• Optimized SOPs for wall anchoring kit distribution, improving inventory accuracy and reducing fulfillment errors across the organization.• Engaged external platforms, such as Meta (Facebook), to align compliance strategies and mitigate risks associated with second-hand product sales.• Led cross-functional collaborations to establish new procurement and disposal processes for recalled items, enhancing operational efficiency.Key Achievement: Reduced operational costs through streamlined processes and improved inventory management, driving innovation in risk mitigation strategies. Show less