Omid Ardestani

Experience

• 

  Viratak Telecommunication

  Jan 2017 - now

  ICT Customer Support Officer

  I've been the ICT Customer Support Officer at Viratak Telecommunications since March 2017. My responsibilities include ICT support for Viratak Telecommunications, involving network management, project execution, and technical problem resolution.- Key Responsibilities:• Secure network workspaces preparation• Telecommunication report generation• ICT tool procurement management• General staff training• Collaboration with various departments• Official correspondence- Specialized Tasks: • Installing/updating office applications• Managing network users and computers• ICT project execution (deployment, maintenance, improvement)• Network configuration and examination• Servers implementation and services setup• Windows errors resolution via remote tools• Website content management• Hardware maintenance and troubleshooting• Multimedia creation and editing• Software development and deployment• Help desk support• Data recovery and backup strategies Tunjukkan kurang

• 

  HexoSys Group

  Jun 2023 - now

  Senior Software Engineer

  • Provided expert support for legacy C++ codebases, handling maintenance, bug fixes, and feature enhancements.• Optimized outdated code using advanced debugging techniques, cutting troubleshooting time by 50%.• Led the migration from MFC to Qt, modernizing applications and enhancing user experience while boosting reusability by 20%.• Facilitated seamless integrations with external software systems using COM APIs.• Utilized Perforce for version control, Jira for task management, and Swarm for code reviews.• Contributed to designing and developing new automated test suites, improving software quality and reliability by 30%. Tunjukkan kurang