Talk to sales Try for Free
Adil Ridzuan

Adil Ridzuan

Business Development Executive

Followers of Adil Ridzuan2000 followers
location of Adil RidzuanWP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Connect with Adil Ridzuan to Send Message

Connect

Connect with Adil Ridzuan to Send Message

Connect

  • Timeline

  • About me

    Front Office Manager, Four Points by Sheraton Kuala Lumpur, Chinatown

  • Education

    • Universiti Teknologi MARA

      2012 - 2014
      Bachelor's degree Hotel, Motel, and Restaurant Management

    • Universiti Teknologi MARA

      2012 - 2014
      Bachelor Degree in Hotel Management Hotel Management

  • Experience

    • Asian Overland Services Travel&Tours

      Sept 2014 - May 2016
      Business Development Executive

      Developing packages and running monthly report for sales. Meeting with new and existing agents in order to deal with our company.

    • Destination Asia

      Jun 2016 - Mar 2017
      MICE Executive

      MICE Executive: - Preparing quotations as per clients' requests and assist to bid to project. - Negotiate with suppliers and assist clients' to get what they want and meet their requirement.- Assist to operate the program when the project is running onsite.

    • FAZ Architect

      Jun 2017 - Aug 2017
      Personal Assistant / Admin Executive

    • The Ritz-Carlton Hotel Company, L.L.C.

      Aug 2017 - Nov 2018
      Guest Relations Agent (Preopening)

      Pre-Opening team

    • W Kuala Lumpur

      Dec 2018 - Mar 2019
      Welcome Desk

    • Shangri-La Group

      Apr 2019 - Oct 2019
      Customer Service Executive

      Dealing with guests’ requests behind the desk. Attending to inquiries and reservations for Hong Kong and Sri Lanka market.

    • Four Points By Sheraton Kuala Lumpur, Chinatown

      Oct 2019 - Aug 2022

      On this position, I am supervising on day to day operation with the team member making sure of smooth operation with the help and guidance of amazing and dedicated superiors. At the same time, I am also running as Duty Manager position by running night audit on rotation and making sure that every incidents, complaints are attended as Manager on Duty. Aside to these duties, I am also assisting in training team members on system and SOP on how to attend check in guests, check outs, in house and cashiering. I really do appreciate my team and they would definitely seek help from me if there are in need of assistance regardless I’m on duty or not. Show less

      • Duty Manager

        Nov 2021 - Aug 2022

      • Front Office Supervisor (Preopening)

        Oct 2019 - Jan 2022

    • Courtyard by Marriott

      Aug 2022 - Nov 2022
      Assistant Front Office Manager

      Pre Opening Team

    • Four Points By Sheraton Kuala Lumpur, Chinatown

      Nov 2022 - now

      • Front Office Manager

        Jul 2024 - now

      • Assistant Front Office Manager

        May 2023 - Jul 2024

      • Senior Duty Manager

        Nov 2022 - May 2023

  • Licenses & Certifications

    • Bachelor Degree in Hotel Management