Tom Lotz

Experience

• 

  Group Publishing

  Apr 1989 - Apr 1993

  Summer Staff

  Worked with Community Action agencies• Coordinated purchase and delivery of building materials• Helped in the development of general session programming• Assisted with the overall direction of week-long workcamps

• 

  Natural Piano Center

  Oct 1995 - Nov 2010

  Helped run a million dollar piano business Generated 500K a year in sales of Pianos, and Digital Pianos. Prepared annual budget and monthly financial analysis• Established credit policies and operating procedures• Purchased and priced all inventory• Supervised sales staff and monitored sales activities• Planned and coordinated advertising and sales promotions• Planned and lead monthly sales meetings

  • Vice President

    Jan 2008 - Nov 2010

  • Sales Associate

    Oct 1993 - Nov 2010

  • Store Manager

    Oct 1995 - Jun 2010
• 

  Apple Retail

  Jun 2010 - Nov 2012

  Expanded knowledge of leading-edge business and personal computing products and software• Comfort and ease navigating new software programs and operating systems• Translate and communicate features and benefits of Apple technology to consumers• Trouble-shoot and negotiate customer service issues• Generate 1.5 million annual sales while sustaining targeted sales solutions Encouraged those around me to become better Specialists through communication and being a beacon in the work environment. Creating weekly reports of sales figures, and sharing with the managers. Expanded knowledge of leading-edge business and personal computing products and software• Comfort and ease navigating new software programs and operating systems• Translate and communicate features and benefits of Apple technology to consumers• Trouble-shoot and negotiate customer service issues• Generate 1.5 million annual sales while sustaining targeted sales solutions

  • Expert

    Dec 2010 - Nov 2012

  • Sales Team Mentor

    Jun 2010 - Nov 2012

  • Specialist

    Jun 2010 - Nov 2010
• 

  Apple Premier Partner

  Dec 2012 - Aug 2015

  Responsible for supporting the total shopping environment, including visual and operational elements, and the customer relationships that lead to repeat business.Ensures the store team adheres with company procedures, policies, and practices.Hires, develops, and retains people committed to outstanding customer service.Schedules store team to achieve optimum customer service levels, and delegates store tasks to ensure proper completion in an environment that puts the customer first.Provides timely and appropriate feedback to all store associates concerning performance, including conducting performance coaching discussions, and writing and presenting annual performance appraisals. Communicates clearly and regularly with the store team, other Store Managers, and multi-unit leaders to ensure that all initiatives are implemented accurately and on time.Protects company assets through effective inventory control and Loss Prevention practices.Manages all in-store merchandising activity and stock levels; communicates all out of stock issues to the District Manager and Regional Loss Prevention Manager.Inspire Loyalty and Trust - Retaining talented employees is the leader’s job and employee engagement is the key to retention. Good leaders create and environment where employees can maximize their talents and perform at or above expectations.Partner Within and Across Teams - Whether it is a formal team or an informal group that needs close teamwork, in order to be effective, creating and maintaining a high-performing team and cross-boundary partnerships is a key leadership role.Communication - Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.Delegating Responsibility - Allocating decision-making authority and/or task responsibility to appropriate others to maximize the organization’s and individual’s effectiveness. Show less Required to diligently execute the sales program and and is a member of the stores leadership team. the position emphasizes skills in the areas of leadership, teamwork, customer service and sales in a fast pace retail environment. the sales consultants are often the first impression that customers have of simply mac; as a result, it is paramount that the lead consultant be an example to team members at all times by executing the sales process and act on the principles taught by simply mac’s shared values. the lead consultant position is a critical role in the company, and requires a well-rounded and determined individual that will take part in the growth of the company. Show less

  • Store Manager

    Sept 2013 - Aug 2015

  • Assistant Manager

    Dec 2012 - Sept 2013
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  Tynan's Fort Collins Nissan and Kia

  Aug 2015 - Jul 2019

  Internet Sales Manager

  Internet Sales Managers perform online sales activities and are responsible for informing clients, promoting the company on the web, making sure sales goals are attained, preparing the sales budget, and liaising with stakeholders on the Internet.

• 

  Lotz Agency

  Jul 2019 - now

  Owner

  At The Lotz Agency, we are passionate to partner with like-minded people that want to make an impact. We are committed to every one of our agent's success. Here, we are a family-run independent insurance agency looking for dedicated, high-performing sales professionals who want to make an incredible income while serving clients all the while working from home.