Amr Tharwat

Experience

• 

  Galaxy Chocolates

  Aug 2013 - Oct 2014

  Sales Specialist
• 

  Vodafone

  Jan 2015 - Dec 2018

  Sales Representative
• 

  Telecom Egypt

  Jan 2019 - Jun 2019

  Store Manager
• 

  Vodafone

  Jul 2019 - Feb 2023

  Sales Representative
• 

  Talabat

  Feb 2023 - now

  Account Management:- Handling portfolio includes more than 70 vendors in Delta Cluster, responsible for their performance, making sure each vendor meets the KPIs set for them without any blockers.- Leading the overall city growth across all the business KPIs (defining tactics and action plans to accelerate the growth - Analyzing business performance in the city in addition to market competition and customer needs).- Leading Expansion Project through Lead Generation, Market Research and Reactivating Top Churned Vendors.- Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability, and market share.- Develop and maintain a comprehensive understanding of the business, including key processes, strategies, and objectives.- Develop, update & Report "Market and Cuisine analysis" and extract potential growth opportunities for each vendor.Marketing:- Designing campaigns with Marketing Team as per Data and customer behavior in Each City.-Track performance of each campaign on vendor level and share insights with each AM to assess the offers received from vendors.Data Analysis:- Extracting After Sales insights; Sharing it with each AM (ROI - RoAS).- Prepare and deliver clear and concise presentations, reports, and dashboards for senior management.- Collaborate with various departments to gather data and information necessary for analysis and reporting, including financial data, customer behavior data, and operational data.- Use statistical techniques and predictive modeling to develop strategic insights and recommendations.- Develop dashboards and reports to monitor KPIs, identify trends and areas for improvement, and develop recommendations to achieve business goals.- Provide ad hoc analysis as needed to support business decisions and provide analytical support for special projects as needed. Show less

  • Team Lead Sales Acquisition

    Nov 2024 - now

  • Account Manager

    Feb 2023 - Nov 2024