Sandra Maria Babu

Experience

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  TTK Prestige Ltd

  Nov 2018 - Dec 2018

  Summer Intern

   Promoted various products like cooker, mixi, grinder etc. Increased sales by 30% Set customer retention stratgies and provided guidance for the team

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  Amul (GCMMF)

  Feb 2020 - May 2020

  Summer Intern

   Created and executed brand building strategy to boost sales by 15% Performed competitor analysis and shared key insights with the team Increased products presence in Horeca segment by 25%.

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  ICICI Bank

  Mar 2021 - Sept 2021

  Deputy Manager

  • Designed and meticulously reviewed investment portfolios for 450 High Net Worth Individuals (HNIs),optimizing asset allocation across diverse asset classes• Cultivated relationships with existing clients and prospects, leading to a 60% increase in customer satisfactionand a 40% expansion of the client base• Implemented cross-selling strategies, contributing to a 25% growth in account size and a 40% improvement inoverall account retention• Conducted in-depth financial analysis and market research to provide tailored investment recommendationsaligned with client objectives• Collaborated with internal teams to ensure seamless execution of investment strategies and address clientinquiries Show less

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  HCLTech

  Mar 2022 - now

   Transformed complex business needs into precise functional requirements, aligning IT solutions with strategicobjectives and consistently surpassing client expectations for optimal project success Orchestrated seamless collaboration with various stakeholders, ensuring 100% compliance and flawlessexecution of all IT Service Management (ITSM) processes Crafted and executed meticulous test plans, detailing test steps and recording results with precision, resultingin a 70% increase in the reliability and performance of IT systems Spearheaded high-level and detailed analysis for new initiatives and system enhancement projects, providingcritical insights into level of effort, criticality, and effective work-arounds, ensuring the successfulimplementation of mission-critical projects Spearheaded application configuration, workflow design, change control, maintenance releaseimplementation, and testing, resulting 65% improvement in system functionality, stability, and adaptability Show less

  • Business Analyst

    Mar 2023 - now

  • Management Trainee

    Mar 2022 - Mar 2023