Tham Chin Han

Experience

• 

  PC Dreams Pte Ltd

  Mar 2015 - Mar 2017

  Retail Sales Specialist

  Job Scope included:1. Informed customers on the range of computer products based on their requirements to promote in-store products for customers to choose from, achieving customer satisfaction.- Performed diagnostics and troubleshooting of windows software for customers to resolve their computer issues.2. Carefully perform product evaluation and price negotiation of computer trade-in products to prevent price discrepancy of a computer.3. Gathered feedback and reviews from customers and improve quality of service by 25%. Show less

• 

  Singapore Aero Engine Services Private Limited

  May 2016 - Oct 2016

  Intern

  Job accomplishment included:1. Transformed small part of the unused space of the crowded shop floor to house expensive precision equipment such as a bore- scope, which are used to inspect the aircraft engine.2. Addressed the technicians and convinced the shop floor manager of the Re-organisation of Precision Equipment Project during meeting.3. Assigned to oversee the implementation the Re-organisation of Precision Equipment Project.

• 

  MSI - Micro-Star International Co., Ltd.

  Dec 2019 - Dec 2019

  Event Promoter

  7 day event at Millenial Walk, sales promoter that promotes MSI Gaming Computer.1. Engaged customer about MSI Computer Product.2. Promote MSI gaming series Computer.

• 

  Quantum Mobility EV

  Sept 2021 - Apr 2022

  Mechatronics Engineer

  1. Successfully developed a flight sensor instrumentation to monitor the stratospheric capsule and track the location of the stratospheric balloon.2. Proposed, managed, and implemented various marketing campaigns leading to successful brand awareness of the company.3. Supported product engineer in the conceptualisation and development of the stratospheric balloon capsule design.4. Collaborated with metal fabricator company to fabricate the stratospheric balloon capsule prototype successfully.5. Successfully designed and modified the electric motorcycle prototype to provide a space-theme looking motorcycle for the Launchpad TechFiesta 2022. Show less

• 

  Innowave Tech Pte Ltd

  Oct 2022 - now

  1. Spearheaded development of in-house automation solutions for seamless, hands-free integration with wafer testing equipment, optimizing system performance and reliability.2. Collaborated closely with clients to define project scope, establish design requirements, and negotiate deliverables, ensuring strict adherence to cleanroom standards and consistently delivering high-quality, compliant products.3. Directed engineering teams in servicing semi-automated machine vision systems, with a focus on enhancing the reliability and precision of automated wafer transport arms.4. Oversaw deployment and ongoing support of Automated Mobile Robots (AMRs) at advanced semiconductor packaging sites, promptly resolving client issues to uphold product reliability and quality.5. Managed human resources to ensure optimal manpower allocation, consistently meeting customer deadlines and achieving high satisfaction.6. Supported project manager in kick-off meetings to launch projects smoothly, establishing action items and timelines to drive project milestones.7. Delivered on-site training for customers on new product implementations in production lines, ensuring a seamless transition with minimal disruption.8. Oversaw final testing and commissioning at customer sites, ensuring smooth automation operation and providing final configurations and adjustments to deliver a high-quality, reliable product. Show less 1. Collaborated with cross-functional teams to tailor automation solutions to client specifications, improving deployment efficiency and system reliability.2. Led coordination with the data science team for continuous software delivery, enabling the integration of cutting-edge technologies into existing systems to meet agile project requirements and operational goals. 3. Facilitated initial deployment of hardware and software to automate on-site customer processes, supported automated material handling system rollouts, and implemented rollback protocols for quality control during updates.  Monitored application performance to proactively address issues, collecting and analysing data to refine pipeline processes and enhance subsequent deployment.4. Conducted comprehensive root cause analysis for customer issues using '5 WHYs' and '8D' methodologies, implementing solutions and preventive measures to resolve problems and prevent recurrence. Show less

  • Senior Automation Engineer

    Jul 2024 - now

  • Automation/Operations Engineer

    Oct 2022 - Jul 2024