Deep Enrich
Alexandra A.
Customer Service Representative
San José Metropolitan Area
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About me
Senior Account Manager | iDerive
Education
ULACIT
2020 - 2024Bachelor's degree Ingenieria Insustrial
Tecnológico de Costa Rica
2019 - 2021Diploma Neuromarketing
Universidad de las Ciencias y el Arte de Costa Rica
2015 - 2018Bachelor's degree BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES
Experience
SYKES
Aug 2014 - Aug 2015Customer Service Representative
Infosys Public Services
Feb 2015 - Jun 2015Data Analyst
Amazon
Aug 2015 - Aug 2016Seller SupportAmazon
Apr 2017 - Mar 2021Senior Escalations Specialist
Jul 2020 - Mar 2021Strategic Account Manager
Aug 2018 - Jul 2020Manager Account Management
Apr 2017 - Aug 2018
Amazon Business
Mar 2021 - Jan 2023Sales Manager
May 2022 - Jan 2023Enterprise Program Manager
Mar 2021 - May 2022
WeWork LATAM
Jan 2023 - Jun 2024Leasing Manager
IDerive
Jun 2024 - nowSr. Account Manager
Licenses & Certifications
- View certificate
Operational Excellence Foundations
LinkedInJul 2020
- View certificate
Cómo dar feedback a tus empleados
LinkedInAug 2020 - View certificate
Communicating Nonverbally
LinkedInJun 2020 - View certificate
Communicating through Disagreement
LinkedInNov 2020 - View certificate
Problem Solving Techniques
LinkedInAug 2020 - View certificate
Fred Kofman y la gestión de conflictos
LinkedInJul 2020
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