Katherine Eledam

Experience

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  Ministry of the Attorney

  Jan 2011 - Apr 2011

  Intern

  -Managed flow of cases through court-Provided administrative support through all proceedings-Worked closely with counsel and Judiciary-Read charges and called cases-Administered oaths to witnesses and interpreters -Recording and maintaining exhibits-Monitoring court audio recordings -Recording decisions and completing paper and electronic based court record

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  St Louis Franchise

  Aug 2012 - Nov 2013

  Corporate Trainer

  • Training new personnel and instructing all rules, regulations and policies for all new enfranchisement locations opening in Canada. Support for all HR/benefits inquiries and provide support in all onboarding and offboarding activities• Ensuring that new franchises are operating and successful by deadlines provided by the franchisors, up to the high company standards• Selected by the Director of Training to assist in the opening of our first out of Province location.

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  St Louis Bar and Grill

  Dec 2013 - Sept 2017

  General Manager

  • Responsible for day to day functional operation of the business as well as maintaining facility standards• Understand and execute all aspects of Front of House and Back of House Operations, including financials, managing employees and vendor management• Generating reports via POS system and analyzing statistics for maximum utilization• Keeping up to date with provincial licensing legislation as well as liaising with the AGCO. • Ensuring adequate staffing levels are maintained to support business needs• Execute various administrative functions and payroll on a timely basis, as well legal responsibilities for all onsite premises. • Adhering to budgets, increasing profits, and managing cash flow• Maintain food and beverage quality, and account for shrinkage and loss• Maintain a high level of customer service and professionalism in all situations, including, concerns and inquiries • Vast knowledge of various Point of Sale systems • Extensive Calendar Management for franchise including weekly Itineraries • Manage, prioritize and respond to all email, phone and paper correspondence on behalf of the Franchise, proactively identifying and resolving conflicts and issues.• Prepared and coordinated the annual Sales Initiatives Presentation, with an understanding of the business to implement higher sales, customer satisfaction, and client appreciation.• Coordinate and execute prudent franchise projects, including bank deposits, invoice drop offs and contracts to offsite Franchise owner.• Created, prepared and executed off site team building exercises, as well as annual holiday parties for 6 franchises.• Established and maintained relationships with major vendors, suppliers and business partners including Ryerson, BIA and Pride Toronto.• Worked independently in constructing and implementing higher efficient systems of information retrieval• Enjoyed creating a positive work environment and upholding business culture and practices. Show less

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  University Health Network

  Sept 2017 - now

  • Project Manager

    Nov 2024 - now

  • Senior Project Coordinator

    May 2023 - Dec 2024

  • Project Coordinator

    Aug 2021 - May 2023

  • Financial Administrator

    May 2020 - Aug 2021

  • Guest Relations Coordinator

    Jan 2019 - Aug 2020

  • Facilities Coordinator

    Sept 2017 - Dec 2019