Ann Ezeogu, CSPO

Experience

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  FCT Treasury

  Feb 2012 - Jan 2013

  Administrative Secretary

  • Expertly scheduled appointments, meetings, and travel arrangements for executives and staff, ensuring that all necessary participants are informed and that schedules are optimized for productivity and efficiency.• Professionally answered phone calls, responded to emails, and managed correspondence on behalf of executives and staff, ensuring that all communication is accurate, timely, and confidential.• Organized and maintained confidential files, prepared reports, and conducted research as required, utilizing excellent attention to detail and a high level of accuracy.• Planned and coordinated events, meetings, and company gatherings with precision, ensuring that all logistics are properly arranged and that the events run smoothly.• Assisted with the planning and implementation of projects, utilizing excellent project management skills to ensure that projects are completed on time, within budget, and to the satisfaction of stakeholders.• Responded to customer inquiries with professionalism and exceptional customer service, building and maintaining positive relationships with clients and partners.• Performed various administrative tasks, including filing, data entry, photocopying, and ordering office supplies, ensuring that all tasks are completed efficiently and effectively.• Oversaw the day-to-day operations of the office, ensuring that the office runs smoothly and efficiently and that all staff are supported in their roles. Show less

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  Challydoff Limited

  Nov 2013 - Jun 2014

  Office Administrator and Project Assistant

  • Expertly managing the executive's schedule by coordinating and scheduling appointments, meetings, and travel arrangements to ensure efficient use of time and maximum productivity.• Consistently handling executive communications by answering phone calls, responding to emails, and managing correspondence, maintaining a professional demeanor and representing the executive in a positive manner.• Expertly organizing and maintaining confidential files, preparing reports, and conducting thorough research to support executive decision-making and information needs.• Planning and executing seamless events, meetings, and company gatherings, demonstrating exceptional organizational and project management skills.• Providing crucial support in the planning and implementation of projects, ensuring projects are completed on time and within budget, while consistently maintaining high standards of efficiency and quality.• Supporting budget preparation and tracking expenses, as well as preparing accurate financial reports to provide insightful information to executives for informed decision-making.• Providing exceptional customer service by responding promptly and professionally to customer inquiries and ensuring client satisfaction.• Performing a wide range of administrative tasks, including filing, data entry, and photocopying, with attention to detail and a focus on accuracy. Show less

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  Ondo state Agricultural development projects

  Jul 2016 - May 2017

  Administrative Secretary

  • Expertly scheduled appointments, meetings, and travel arrangements for executives and staff, ensuring that all necessary participants are informed and that schedules are optimized for productivity and efficiency.• Professionally answered phone calls, responded to emails, and managed correspondence on behalf of executives and staff, ensuring that all communication is accurate, timely, and confidential.• Organized and maintained confidential files, prepared reports, and conducted research as required, utilizing excellent attention to detail and a high level of accuracy.• Planned and coordinated events, meetings, and company gatherings with precision, ensuring that all logistics are properly arranged and that the events run smoothly.• Assisted with the planning and implementation of projects, utilizing excellent project management skills to ensure that projects are completed on time, within budget, and to the satisfaction of stakeholders.• Responded to customer inquiries with professionalism and exceptional customer service, building and maintaining positive relationships with clients and partners.• Performed various administrative tasks, including filing, data entry, photocopying, and ordering office supplies, ensuring that all tasks are completed efficiently and effectively.• Oversaw the day-to-day operations of the office, ensuring that the office runs smoothly and efficiently and that all staff are supported in their roles. Show less

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  Metric Duo

  Jul 2017 - Nov 2019

  Executive Assistant

  • Expertly managing the executive's schedule by coordinating and scheduling appointments, meetings, and travel arrangements to ensure efficient use of time and maximum productivity.• Consistently handling executive communications by answering phone calls, responding to emails, and managing correspondence, maintaining a professional demeanor and representing the executive in a positive manner.• Expertly organizing and maintaining confidential files, preparing reports, and conducting thorough research to support executive decision-making and information needs.• Planning and executing seamless events, meetings, and company gatherings, demonstrating exceptional organizational and project management skills.• Providing crucial support in the planning and implementation of projects, ensuring projects are completed on time and within budget, while consistently maintaining high standards of efficiency and quality.• Supporting budget preparation and tracking expenses, as well as preparing accurate financial reports to provide insightful information to executives for informed decision-making.• Providing exceptional customer service by responding promptly and professionally to customer inquiries and ensuring client satisfaction.• Performing a wide range of administrative tasks, including filing, data entry, and photocopying, with attention to detail and a focus on accuracy. Show less

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  MizzPatricia Women Leadership

  Nov 2020 - Dec 2022

  Virtual Administrative Assistant

  • Successfully managed and organized appointment schedules, ensuring prompt and efficient scheduling for clients. Utilized effective email management techniques to prioritize and respond to emails in a timely manner. Coordinated travel arrangements, including flight, hotel, and transportation bookings, to minimize disruption to client schedules. Performed accurate data entry, maintaining organized and up-to-date records.• Provided exceptional customer support by responding promptly and professionally to inquiries via phone, email, or live chat. Utilized effective communication skills to address customer concerns and resolve issues to ensure customer satisfaction.• Developed and executed successful social media strategies, effectively managing and updating multiple social media accounts for clients. Designed and executed targeted email campaigns, resulting in increased engagement and conversions. Conducted thorough market research, providing valuable insights to clients for informed decision making.• Provided technical support to clients, troubleshooting software and hardware problems and resolving issues in a timely manner. Offered basic IT support, ensuring that clients' technology systems were running smoothly.• Composed high-quality blog posts, articles, and social media updates that effectively engaged and informed target audiences. Utilized strong writing skills to create compelling content that aligned with clients' brand voice and goals. Show less

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  Africa Agility

  Nov 2022 - Apr 2023

  Product Owner

  • Creating and updating a comprehensive product roadmap to ensure that the product is aligned with the company's long-term goals and vision.• Keeping abreast of the market and competitors' offerings, identifying opportunities for improvement and differentiation, and making recommendations to enhance the product.• Working with finance teams to develop and manage the product budget, ensuring that resources are allocated efficiently and effectively.• Building and maintaining strong relationships with cross-functional teams, including development, design, marketing, and customer success, to ensure that the product is delivered in a seamless and integrated manner.• Gathering and incorporating customer feedback and insights into the product, ensuring that the product meets the needs of its intended users.• Identifying and mitigating potential risks associated with the product, ensuring that the product is delivered with minimal disruptions.• Continuously reviewing and improving the product to ensure that it remains competitive and relevant in the market. Show less

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  HerTechTrail

  Jan 2023 - now

  Product Manager

  • Carrying out market research and competitive analysis to guide product positioning and strategy.• Using user research to gain a thorough grasp of the needs, problems, and usage patterns of customers• Establishing product backlogs and roadmaps that correspond to customer needs and company objectives.• Ensuring that the product satisfies strict performance, usability, and quality requirements.