Dana Shannon

Experience

• 

  Bass Pro Shops

  Sept 2005 - Jun 2007

  Camping and Footwear Supervisor

  Supervised staff of up to 15 employees to maximize profits and stock levels through proper sales and merchandising techniques• Managed schedules and duties to ensure proper coverage for 92 hours weekly• Used marketing reports and performance reviews to continuously develop my team• Worked with management and buyers to successfully integrate technical backpacking items into a market not targeted for that product line • Re-merchandised department, maximizing sales, resulting in a 20% sales increase over forecasts• Conducted on and off-site workshops to educate attendees on various products leading to increased sales Show less

• 

  Bumble Bee Foods

  Jul 2007 - Jan 2012

  Managed three customer account regions covering two-thirds of the country to provide full order and shipment support for over 300 customers and six direct sales people• Managed customer orders to improve order accuracy, expedite urgent shipments, and reduce deductions• Analyzed stock out reports to ensure product on hand meets customer demand and communicated effectively with deployment team to advise supply issues and maintained a 99% fill rate• Changed processes for shipments to Hawaii resulting in savings of over $20K annually Show less

  • Resourcing Coordinator

    Jun 2011 - Jan 2012

  • Customer Account Specialist

    Jul 2007 - Jun 2011
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  Samsung Electronics America

  May 2012 - Apr 2019

  Managed two high volume priority hub warehouse locations for all inbound and inventory issues while reporting to the Director of Operations on projects and high level issues.• Ran lead-time analysis for all sites to find average transit time by point of origin and destination to update SAP milestone logic for automatic delivery date calculations• Monitored HQ and departmental KPIs and advised adjustments to be made if improvements are needed• Collaborated with management team on strategies to assist in improving on time deliveries• Implemented a ranking system within the supply chain network that prioritized inbound shipment based on customer need. The process decreased customer reschedules by an average of 10% Show less Continued inbound tracking and analyzation responsibilities while expanding my role to include special projects with an emphasis on cost-saving measures and route optimization. • Successfully integrated two carriers to service newly-opened warehouses and chose routes saving over $15M annually• Served as department lead on a safety stock initiative to stabilize and quickly replenish warehouse inventory with high selling-models• Audited accessorial invoices received from steamship lines by researching erroneous data, leading to $100K savings • Efficaciously worked with Mexico plant and their carrier to add rail service for a failing route, increasing their on-time delivery performance by 35% Show less Tracked and analyzed an average of 1,200 containers per month to seven distribution warehouses, guaranteeing accurate inventory levels and efficient transit.• Worked with supply chain planners to maintain inventory levels ensuring on time orders are dropped to customers• Evaluated shipping lanes to provide cost and route analysis reports to internal and external vendors• Developed and modified contingency plans for inevitable transit delays thereby reducing lead times during delays and continuing to meet sales goals Show less

  • Senior Inbound Coordinator III

    Mar 2018 - Apr 2019

  • Senior Inbound Coordinator

    Mar 2014 - Feb 2018

  • Inbound Logistics Coordinator

    May 2012 - Feb 2014
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  Adidas

  Apr 2019 - now

  Lead the Inbound Planning team responsible for availability, planning, and exception management of shipments from origin ports to arrival at DCs. • Built department from ground up, focusing on process improvement, developing KPIs, SLAs, and operational agility supporting a customer service mindset with a goal of maintaining an 80% or greater on time arrival of shipments• Proven record of hiring and training diverse teams and individuals who have moved on to other management opportunities within the company• Facilitated the prioritization and coordination of a 500 container backlog at main DC campus to be fluid again on inbounds within 6 months of department creation through the implementation of various mitigation efforts and cross-functional cooperation • Navigated global supply chain issues in 2021 to move over 50K TEUs to our DCs leading to record sales and profits for adidas North America• Developed ASN processes and tracking reducing those exceptions by 25% to improve receipt delays and dock congestion Show less

  • Senior Manager Inbound Planning - Destination

    May 2022 - now

  • Inbound Planning Manager - Destination

    Apr 2019 - May 2022