
Batoul Yazbeck

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About me
On Board Manager -Qantas Airways | Journalist -SBS - Arabic News
Education

Griffith University
2021 - 2025Bachelor of Business Administration - BBA BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES- Identifying and understanding social organisational behaviours associated with problematic and positive communications. - Empower people to continue to be safety and well-being custodians, business ambassadors and customer advocates.- Empower teams to operate efficiently and effectively, in commercial and social mannerisms beneficial to the business.- Understanding the concepts of Business management and its application - Demonstrating a strong ability in Business relations… Show more - Identifying and understanding social organisational behaviours associated with problematic and positive communications. - Empower people to continue to be safety and well-being custodians, business ambassadors and customer advocates.- Empower teams to operate efficiently and effectively, in commercial and social mannerisms beneficial to the business.- Understanding the concepts of Business management and its application - Demonstrating a strong ability in Business relations - Gaining a broad knowledge of business law- Ability to use financial information in decision making- Managing Strategic Human Resources - Analysing Organisational behaviour and wellbeing - Developing talent and managing staffing and performance - In depth studies of consumer marketing, research and intelligence. - Service experience knowledge and analysis- Establishing Marketing strategies and analytics Show less

Lebanese University - Doctoral School of Literature, Humanities and Social Sciences
2006 - 2008French Language and Literature
Experience
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Special Broadcasting Service (SBS) Australia
Sept 2012 - nowJournalist - SBS World Watch- Arabic TV News - Reporting and producing news and feature content for SBS Arabic TV News.- Working autonomously and to high editorial standards/responsibilities to undertake a range of journalism content for SBS Arabic TV News and other language platforms.- Generate, develop, and foster content ideas including identifying and using all available sources of vision and audio of specific interest to Arabic-speaking audiences in Australia.- Demonstrate strong national and international news judgement.- Write and produce high quality news & feature scripts and record voice-overs in Broadcast Arabic, using both internationally and locally sourced material as required. - Support and assist Executive Producer to ensure bulletin content is accurate and complies with Australian law and SBS Codes of Practice, Editorial Guidelines, and News and Current Affairs NACA Style Guidelines.- Sub-edit content and suggest imaginative treatments for complex stories.- Ensure bulletin content delivery meets deadlines. - Collaborate with other news and current affairs teams across SBS via radio, online and social media platforms.- Co-ordinate, supervise and collaborate with Craft Editors, Camera Operators and Graphic Designer to deliver quality news packages and live crosses, meeting broadcasting deadlines.- Order and assemble video material required for editing by cutting a Work in Progress (WIP), on the Dalet system.- Coordinate incoming content from various sources, assist reporters or correspondents on location.- Engage in clear and open communication with team members and cooperate with SBS and NACA colleagues.- Assist in training junior staff, casuals and other journalists as required. Show less
Journalist
Nov 2023 - nowRadio Broadcasting
Sept 2012 - now

Qantas
Apr 2013 - now- Provide leadership expertise and support for all the crew members and customers with a direct accountability for service, safety and people management.- Ensure 100% compliance with service standards and signatures- Build the loyalty of Qantas Frequent Flyers, paying particular attention toChairman’s Lounge, Platinum members and oneworld equivalents. - Maintain knowledge of current Qantas and Customers Service Policy on EqualEmployment Opportunities (EEO), Alcohol and Drugs (AAD), Work, Health andSafety (WHS), and the current Enterprise Bargaining Agreements (EBAs).- Demonstrate leadership and accurate information during all interactions with staffby demonstrating a sound understanding of, and commitment to current businessinitiatives, policies and prodecures. - Use initiative to resolve any issues and problems on the spot and take appropriate follow up action.- Actively seek and share information with Cabin Crew on key aspects of the business.- Work constructively with other team members to identify and report safetyand operational issues promptly and resolve problems in a flexible andresponsible manner.- Maintain an up to date knowledge of current safety and security requirements andsuccessfully complete Emergency Procedures, Security and Medical proficiencyrequirements- Use proactive methods to coach and develop staff in service delivery, and identifyskill gaps. Show less
On Board Manager at Qantas Airways
Apr 2013 - nowOn Board Manager
Apr 2013 - now
Licenses & Certifications
- View certificate

Griffith Award for Academic Excellence - 2024
Griffith UniversityMar 2025
Volunteer Experience
Project Assistant
Issued by ACDN Auburn Community Development Network on Apr 2008
Associated with Batoul Yazbeck
Languages
- frFrench
- arArabic
- enEnglish
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