Laís Souza

Experience

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  Portal Cotidiano UFSC

  Mar 2012 - Sept 2012

  Intern

  - At Cotidiano UFSC (http://cotidiano.sites.ufsc.br/) I was responsible for researching subjects, website news writing and photographing.

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  Dialetto Comunicação Estratégica

  May 2013 - Dec 2014

  Intern

  - Support team members as a Press advisor for different technological companies in Brazil.- Cover events and industrial fairs as a photographer and press advisor, interviewing in Portuguese and English.- Content blog writer for different companies in different areas like design and software development.

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  Laís Souza Fotografia

  Apr 2014 - Mar 2016

  Photographer

  - Photographing events like ballroom dance parties and marriages.- Beauty photoshoot specialized in women.More in https://www.facebook.com/laissouzafotografia/

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  All Press Comunicação

  Mar 2015 - Jul 2015

  Social Media Manager, Press Advisor

  - Social Media Manager for different areas like technology and architecture.- Press advisor for Estácio University in Santa Catarina State and Social Good Brazil organization.

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  Festival de Culturas Urbanas de São José

  Aug 2015 - Oct 2015

  Social Media Manager

  - Facebook and Instagram content production for São José Urban Culture Festival.

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  Loft44 - Uma Agência digital Especializada

  Apr 2016 - Jun 2016

  Communication Analyst

  - Create blog and social media content for different areas since furniture store to wind power construction site consultant.- Create blog content about digital marketing for the Loft44 website.

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  Pipz

  Jun 2016 - Feb 2017

  Social Media Creative

  Digital Marketing Software created by multinational eCentry- Build Pipz Automation brand awareness online, especially in digital marketing forums.- Social Media content production for Facebook, Twitter, Google+, Instagram, LinkedIn and Pinterest in Portuguese and English.- Forum management on Quora and Reddit to acquire qualified leads organically.- Creative calendar production, internet trends research and design briefing.- Production and editing of special video products for the entire company team.- Content Marketing review both in English and Portuguese. Show less

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  Exact Sales

  Feb 2017 - Nov 2017

  Digital Marketing Analyst

  I was part of the new Exact Sales' Growth Marketing team. Together, in 2017, we increased the website and blog traffic in 7x, the sales volume in 6x, the MQLs generation in 10x and the sales volume in 3x.- Create biweekly separated newsletters for leads and customers. - Manage email nutrition for a 20.000 contact database.- Produce co-marketing products with strategic companies in different formats: video lessons, eBooks, and infographics.- Produce Video Lessons about Inbound Sales and Customer Success with experts from Exact Sales.- Infrastructure production and design briefing for Marketing and Sales events.- Proofreading blog content and Exact Sales new website (in Portuguese). Show less

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  Booking.com

  Jun 2018 - Apr 2019

  -Manage employees' requests concerning online and offline safety, from all around the world, through email.-Present insights to decrease mistaken escalations.-Create and edit new articles about tech-related improvements implemented by the Fraud Prevention Department.-Support the reformulation of the former Security Knowledge Database, focusing on editing and updating the articles. - Moderate client's reviews of partners' accommodation in English, Spanish and Brazilian Portuguese.

  • Junior Security Analyst

    Jul 2018 - Apr 2019

  • Moderation Executive (temporary)

    Jun 2018 - Jun 2018
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  Freelance

  Jun 2020 - Oct 2020

  Project Management Consultant

  - Support clients that are doing long-term assignments such as doctorates thesis and specialization courses' final projects by teaching them how to properly divide their work into small tasks, and building a realistic timeline.- Teach clients how to understand their limits and how productive they can be every week so that they can set a sensible deadline for all the significant milestones of their assignments.- Elaborate customized tools to aid clients in keeping a close look at the progress of their assignments.- Periodic follow up of their project with constant feedback to increase productivity. Show less

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  Lush Nederland

  Nov 2022 - Jun 2023

  Sales Assistant

  - Provide excellent customer service to clients, establishing connections through open questions and quickly locating products they need and/or might like.- Include Lush values in the sales pitch (e.g., products that raise money for different charities, the closed cycle for plastic pots, and pioneering fighting animal tests).- Provide a tailored experience to each customer inspiring their return.- Clean and organise the shop, keeping the displays looking fresh and the surfaces dust-free - paying special attention to the due date of different batches of the same product to ensure the “first come, first go” rule. Show less