ANKAM HONEY

Experience

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  St7surveillancesolutions

  Aug 2020 - Aug 2023

  Human Resources Generalist

  As the HR manager for a startup with 70 employees, I played a pivotal role in driving profit increases of 2% to 5% annually through strategic HR initiatives. This included successfully implementing payroll systems and procedures tailored to our workforce, ensuring seamless processing for all 70 employees. I also spearheaded end-to-end recruitment processes, from crafting job postings to meticulous candidate selection, resulting in the recruitment of highly qualified professionals who contributed to our company's success. In addition, I managed essential HR functions such as employee onboarding, performance evaluations, and disciplinary actions, maintaining a harmonious and productive work environment. To foster continuous growth, I developed and executed employee training programs aimed at enhancing skills and boosting overall productivity. Furthermore, I forged valuable partnerships with four colleges to enhance our edutech offerings, securing lucrative deals totaling 30 lakhs each for cyber security modules. Through these efforts, I helped nurture a thriving workforce and drive the company towards its strategic objectives. Show less

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  TalentServe

  Jun 2021 - Aug 2021

  Human Resources Assistant
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  Amazon

  Nov 2023 - Jan 2024

  Customer Service Representative

  Improved customer satisfaction: Built strong relationships, resulting in 10% more repeat customers.Quick problem-solving: Resolved issues faster, surpassing goals by 5%.Supported team: Helped new hires and followed company rules closely.

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  Royal Mail

  Apr 2024 - now

  Customer Service Representative