
Melinda Toribio, MBA, APHR

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About me
MBA, Experienced Healthcare Manager, Patient Care, Customer Service, Budgeting, Leadership, Coaching, Interviewing, Hiring, & Onboarding. Payroll, Compensation Planning and Implementation, Conflict Resolution, Workday.
Education

Sam Houston State University
2010 - 2013Bachelor of Business Administration (BBA) Business/Commerce, General
Western Governors University
2019 - 2021Master of Business Administration - MBA Business Administration
Lone Star College
2008 - 2010Associate of Arts - AA General Studies 3.8
Experience

DaVita Kidney Care
Oct 2012 - May 2017Facility Administrator
Jan 2015 - May 2017Insurance Counselor
Oct 2012 - Jan 2015

Fresenius Medical Care North America
May 2017 - Mar 2018Facility Administrator
Dialysis Clinic, Inc.
Mar 2018 - May 2019Area Operations Director
Fresenius Medical Care North America
May 2019 - Nov 2023Area Team Lead• Managed business operations of 3 dialysis clinics, including interviewing, hiring, training staff, developing budgets for each clinic, ensuring Clinic Managers, were properly trained to operate their clinics according to FMC policy as well as regulatory requirements. • Developed strong interpersonal relationships with Medical Directors and physician extenders, to ensure regular and effective communication, to facilitate quality outcomes for patient care.• Conducted all Governing Body and Continuous Quality Improvement meetings. • Reduced TAP from 4.8 to 3.0, in a three-month period.• Supervised my regions Schedule-wise to optimize patient treatment times.• Held monthly calls with region CM’s, DO and Insurance Coordinators, to ensure no lapse in patient insurance coverage.• Participated in the development of strategic plans, goals and objectives ensuring alignment with those of the region, division, and company. • Implemented facility-specific and quality goals and action plans to achieve FMC quality standards. Show less

Oak Street Health
Apr 2024 - nowPractice Manager
Licenses & Certifications
- View certificate

Speaking Confidently and Effectively
LinkedInMar 2021 - View certificate

The Manager's Guide to Difficult Conversations
LinkedInJan 2024 - View certificate

Human Resources: Payroll
LinkedInFeb 2024 - View certificate

Working with Difficult People
LinkedInFeb 2024 - View certificate

Addressing Unconscious Bias as a Leader
LinkedInFeb 2024 - View certificate

Be the Manager Who Fights for Their Team
LinkedInJan 2024 - View certificate

HR Foundations: Core Human Resources
LinkedInFeb 2024 - View certificate

Strategic Human Resources
LinkedInFeb 2024 - View certificate

Employee Experience
LinkedInFeb 2024
Honors & Awards
- Awarded to Melinda Toribio, MBA, APHRCore Value Award of Team DaVita Insurance Management Team Apr 2014 Core Value awarded for going above and beyond for my team.
- Awarded to Melinda Toribio, MBA, APHRPresidents List College President Austin Lane May 2010 Award for GPA of 3.8 while carrying 15 hours for the semester.
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