Hamzah Ismail

Experience

• 

  Process system engineering research group, chemical engineering department, Gadjah Mada University

  Aug 2009 - Feb 2014

  Undergraduate Student Researcher

  Member of Process System Engineering Research GroupHead of Human Resource and Organization Development Department at KMTK (Chemical Engineering Students Council)

• 

  PT Pupuk Kalimantan Timur

  Jan 2013 - Mar 2013

  Intern

  I evaluated packing bed performance of absorber tower by analyzing CO2 removal at Ammonia unit of Plant-4. I used mechanical design of the tower and actual output data from control room to analyze transfer mass inside the packing bed of absorber tower.

• 

  PT. Prosympac

  Jan 2014 - Apr 2014

  Project Engineer

  Participated in a progress meeting of the project and coordinated with the commissioning engineers to create the commissioning documents.

• 

  KUKEN KOGYO CO., LTD.

  Feb 2018 - now

  1. Achieved record net profits in 2024, implementing currency exchange risk hedging, pricing strategy, and improved supply chain and distribution, successfully recovering from the COVID downturn and achieving results over 20 times higher than the lowest point.2. Developed future business plans to optimize profitability, including local procurement initiatives and the establishment of a local company.3. Proposed, negotiated, and set short-term sales targets with distributors, ensuring yearly achievements aligned with the 5-year business plan (2019-2024) in terms of cost and net profit.4. Successfully managed distributor relationships, providing technical support during negotiations, ensuring smooth product delivery, and resolving customer claims from initial occurrence to “proof of innocence.”5. Negotiated payment terms with customers, ensuring on-time payments and minimizing cash recovery delays.6. Controlled export operations from factories in Japan and Vietnam, optimizing logistics and reducing export-import costs.7. Implemented distribution control measures to maintain transaction integrity and stabilize sales prices. Show less

  • Country Manager

    Nov 2020 - now

  • International Sales Representative

    Feb 2018 - now