Charles Jio Mendoza

Experience

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  Teleconvergence Inc.

  Jan 2015 - May 2016

  Telecom Engineer

  •Commissioning of 2G, 3G, LTE and Wi-Fi technologies. Responsible for integration of new hosts to the system and maintaining the operations of the networks. Provides technical support to Field Operations in times of network outages and resolve the issues within the SLA.•Supervise different subcontractors for new and current projects.•Ensure the quality of installation by subcontractors if client standards were followed•Performs acceptance and turnover to client.

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  Asticom Technology Inc

  Jun 2016 - Jul 2017

  Project Coordinator

  •Provided technical support for live network activities involving GSM/UMTS/LTE/NR network elements, and assisted with troubleshooting alarms to deliver high-quality services to customers.•Possessed extensive knowledge of 2G, 3G, and 4G network architecture, enabling effective support for various network elements.•Demonstrated familiarity with Huawei hardware equipment specifications used in site commissioning and integration.•Possessed a solid understanding of basic onsite hardware connections, ensuring quick resolution of issues that may arise during site integration.•Supports delivery for Telecom Wireless under various projects.•Align with sub-contractors on the target and schedule of activities to be able to meet the target completion on-time.•Provides on-site support in terms of commissioning and integration for BAU Sites (Huawei RAN and Transport Equipment. Show less

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  Globe Telecom

  Aug 2017 - now

  •Driving Network Excellence: Spearheading radio performance development for Globe’s engineering team, ensuring smooth validation of cutting-edge technologies and features on both testbeds and live networks. Every rollout is a step toward seamless integration and superior performance.•Project Management & KPI Excellence: Leading end-to-end project management, coordinating multi-disciplinary teams to guarantee on-time feature deployment. I continuously track Key Performance Indicators (KPIs), safeguarding network performance standards and driving improvements.•Championing Quality Assurance: Orchestrating feature validation and quality assurance efforts, ensuring network upgrades are reliable, efficient, and aligned with Globe’s high standards of excellence.•Pioneering Industry Standards: Contributing to setting industry benchmarks for network development, enhancing both internal processes and external partnerships to meet Globe Telecom’s operational goals. •Leadership in Nokia Features Projects: Overseeing multiple key Huawei projects focused on energy efficiency, Single RAN (SRAN), and 5G development, leveraging technical expertise to ensure innovative solutions and superior network performance.•Expert in Network Optimization & User Experience: Harnessing crowd-sourced data from platforms such as Ookla, Facebook, and Tutela to analyze and correlate with network performance. Leading optimization efforts to enhance user experience across the board.•Comprehensive Project Evaluation: Playing a vital role in Proof-of-Concept (PoC) reviews and approvals, assessing not just technical benefits but also cost-efficiency and business impact before rolling out new features.•Proficiency with Advanced Tools: Skilled in using industry-leading tools such as Nokia NetAct Performance Manager, Huawei RAN U2020, Actix Analyzer, and TEMS Nemo Handy, ensuring precise network analysis and optimization. Show less •Team Lead of telecom wireless engineering for Mindanao, in-charge of communicating to national team for the guidelines and update of acceptance status.•SPOC of Acceptance team for Mindanao region under wireline and wireless network (New Site, Colocations and Upgrade, Tower Retro and AC Upgrade) and SPOC for ADHOC EWO/OWO Projects.•Spearheading acceptance on-site across Mindanao area for telecom for both Nokia and Huawei equipment.•Handles Vendor Acceptance of Telecom Wireless (BAU, Nokia and Huawei Installation and Standard) for Mindanao.•Handled & supervises multiple sub-contractors (7-12 contractors) including major vendors such as Nokia & Huawei.•Support to provide guidelines and installation for telecom equipment (IBS cabin layout and new ODC equipment layout implemented in Mindanao) Show less •Project Manager/SPOC for South Luzon Area Telecom Wireless.•Successfully managed and implemented various project up to site acceptance.•Successfully implemented in-house power upgrade across nationwide around 800 sites to provide savings in the company especially mobilization of vendor.•Successfully managed supporting around 50 operational work order and engineering work order including restoration of sites due to typhoon or earthquake. •Responsible for Handling Telecom end to end project delivery (installation, commissioning and integration. in terms of South Luzon BAU Projects and alike. •Spearheaded the special project assigned by JAZA’s team in the installation of GPS tracker in Batangas.•Successfully managed and implemented the augmentation of MMDA’s CCTV and Computer working setup in 17 pumping stations around Metro Manila.• Handled & supervises multiple sub-contractors (5-12 contractors) including major vendors such as NSN, Ericsson, & Huawei.•Directly interfaced with customers to address urgent concerns and resolved problems within the Service Level Agreement (SLA). Show less

  • Test Expert Engineer

    Feb 2020 - now

  • Telecom Engineering Lead

    Mar 2019 - Feb 2020

  • Project Engineer

    Aug 2017 - Mar 2019