Talal Nasra

Experience

• 

  Worms Alexandria Cargo Services (WACS)

  Jun 2006 - Jul 2007

  Sales & Marketing Officer

  - Responsible for selling the company's services.- Receive customer complaints, record them & take steps to resolve them.- Making a weekly sales plan.- Monthly market study for the competitors’ performance.

• 

  Allianz Egypt

  Sept 2007 - Oct 2017

  - Ensuring alignment between corporate accounts needs and the company policies and procedures.- Promote and sell Employees Benefits services (Group Medical, Group Life, & Group Pension) to potential corporate accounts.- Manage corporate portfolio by renewals, cross selling & upselling to existing corporate account.- Manage and increase the corporate leads generated from Free Lance Brokers, Tied Agents, and brokerage firms.- Increase direct business percentage.- Regular meetings with the existing accounts every two months.- Conduct awareness sessions to intermediaries. Show less - Manage Emirates NBD Bank account in Alex Area with a team of 9 subordinates.- Ensure Bancassurance strategy is properly aligned with the Company strategic objectives and communicate such objectives to the sales force.- Translate such strategies into viable business plans for bancassurance team, monitor its implementation and report progress to the Key Account Manager.- Develop and maintain “Procedures” manual for the Bancassurance.- Ensure and enhance, if requires, appropriate quality standards for the sales force in all business processes.- Achieve the quarterly set target per area efficiently and effectively.- Ensure providing superior quality service to customers.- Maintain and develop the outstanding portfolio through quality reports.- Prepare the monthly KPIs for area and per each subordinate.- Weekly meeting to review the team’s weekly performance and enhancing their daily activity.- Monthly one to one meeting to each subordinate to review their monthly performance.- Support the recruitment of potential candidate.- Communicate the operational updates to the team members frequently.- Close monitoring to the flow of business to ensure its alignment with the company’s procedures and strategies.- Conducting monthly meetings with Branch Managers & District Heads to review the monthly performance per Branch & District.- Handle objections that could arouse due to operational process to ensure customer satisfaction.- Provide field support to all team members through replacement and cooperation.- Semiannual appraisal to team members to identify areas of improvement. Show less - Acting as an Assistant Manager in the absence of the Assistant Manager.- Prepare the team’s weekly reports.- Motivate the bank’s staff to sell the company’s products and achieve the set target.- Weekly meeting with the bank staff to review their activity.- Coach and motivate the non-retail officers to generate referrals to the retail officers.- Work very closely with the retail officers to identify opportunities to sell additional banking products whilst conducting Mini / Full fact findings.- Achieve the set target for every branch.- Maintain and develop the outstanding portfolio. Show less

  • Corporate Account Manager

    Jan 2015 - Oct 2017

  • Assistant Manager - Bancassurance

    Jan 2013 - Dec 2014

  • Insurance Coordinator - Bancassurance

    Sept 2007 - Dec 2012
• 

  AXA

  Nov 2017 - now

  - Ensure achieving the New Business & Renewal targets for AXA Egypt Direct sales team.- Plan and implement sales strategies and techniques for achieving the sales targets by identifying opportunities, competitor's share, and competitor's strengths and weaknesses to build business forecasts and define the targeted market share.- Develop and enhance renewal process for the renewable products and align with different stakeholders. - Work closely with Marketing team to plan for leads generation activities as well as monitoring AXA's brand awareness.- Make sure that AXA's Direct Sales team is delivering the one stop shop strategies.- Oversee the channel's profitability by insuring that the distribution loadings ratios are met.- Ensure that all LOBs are delivered while meeting AXA's guidelines.- Build and maintain the direct sales team through the recruitment, development and retention of high performing, motivated and engaged Sales team.- Plan and implement the channel's annual kick off plan to ensure delivering the set KPIs. Show less - Ensuring all the sales staff are meeting their targets in efficient and effective way with aligning to the company's procedures and guidelines.- Setting sales plans and strategies for launching new products.- Making sure that customer centricity is met during sales process.- Ensuring that the production is compatible with the product mix strategies.- Follow up for the marketing campaigns effects and enhancements.- Ensure that the operations cycle SLAs are met.- Responsible for Mohandseen branch administration. Show less

  • Ditect Sales & Retail Brokers Director

    Sept 2023 - now

  • Head Of Direct Sales

    Sept 2020 - Sept 2023

  • Direct Sales Manager

    Nov 2017 - Aug 2020
• 

  AXA

  -

  Direct Sales Manager