Francisca Agba

Francisca Agba

Certified Pharmacy Technician

Followers of Francisca Agba273 followers
location of Francisca AgbaAbuja, Federal Capital Territory, Nigeria

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  • Timeline

  • About me

    Certified Pharmacy Technician at CedarCrest Hospital | Virtual Assistant | ALX Alum

  • Education

    • Enugu State College of Health Technology Oji River

      2014 - 2017
      National Diploma Pharmacy Technician Distinction
  • Experience

    • Immaculate Heart of Mary Specialist Hospital

      Nov 2017 - Sept 2020
      Certified Pharmacy Technician

      1. Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.2. Ordered medicines daily to replenish stock and increase inventory in anticipation of need.3. Ensured prompt stock-taking for accurate records.4. Inspected drug storage sites, monitored drug supply expiration dates and verified proper supply levels.5. Advised patients on medication side effects and contraindications and explained how to properly take medicine.6. Assisted pharmacists with checking in and pricing drug orders, third-party transactions and relevant paperwork. Show less

    • Vastovers Stemordz Ltd

      Oct 2020 - May 2023

      • Responsible for purchase of drugs and allied products.• Sourced for suppliers and negotiate favorable terms and conditions.• Gave accurate and detailed reports on progress. 1. Ensured a high level of customer satisfaction through excellent sales service.2. Skillfully fielded telephone calls; received and directed visitors, and processed and filed Word documents.3. Successfully solved customer problems in person or over the telephone by assisting with placing orders, navigating systems and locating items.4. Assisted with the overflow of work from other managers and also executed other duties as assigned by my manager.

      • Procurement Officer

        Aug 2021 - May 2023
      • Customer Service Representative

        Oct 2020 - Aug 2021
    • PPICENT

      Feb 2023 - May 2023
      Virtual Assistant

      1. Followed up on leads by proactively scheduling calls with prospective clients via phone and email (including cold calling) and researching to identify potential prospects.2. Managed data for new and prospective clients within CRM, ensuring all communications are logged, information is accurate and documents are attached.3. Built and cultivated prospect relationships by initiating communications and conducting follow-up communications to move opportunities through the sales funnel.4. Prepared and analyzed data for reporting. Show less

    • Cedarcrest Hospitals

      May 2023 - now
      Pharmacy Technician

      • Calculates dosage, fills prescriptions and prepares prescription labels with absolute accuracy. • Orders medicines daily to replenish stock and increase inventory in anticipation of need. • Ensures prompt stock-taking for accurate records.• Advise patients on how to properly take medicine, their side effects and contraindications.• Assists pharmacists with checking in and pricing drug orders, third-party actions and relevant paperwork.• Carrying out other duties as assigned by the pharmacist for the smooth running of the pharmacy. Show less

  • Licenses & Certifications

    • Customer Service: Serving Customers Through Chat and Text

      LinkedIn
      Jan 2023
      View certificate certificate
    • Customer Service: Problem Solving and Troubleshooting

      LinkedIn
      Jan 2023
      View certificate certificate
    • Advanced Content Marketing

      Simplilearn
      Dec 2022
    • Business analytics with excel

      Simplilearn
      Dec 2022
      View certificate certificate
    • Customer Success Management Fundamentals

      LinkedIn
      Jan 2023
      View certificate certificate