Kaif Mohamed

Experience

• 

  Academy

  Nov 2013 - Jun 2015

  Footwear & Team Sports Team Lead

  As the youngest member of the department store, I achieved the position of manager for the footwear and team sports departments and administered new training programs for new and existing employees. I implemented new online marketing campaigns for specific products in style and in season. I composed schedules for all employees within those departments.

• 

  Black Walnut

  Sept 2015 - Oct 2017

  Key Manager

  My responsibilities included managing our sales and labor statistics, training and supervising new and existing employees, creating marketing campaigns for new products introduced to customers by Corporate, hiring new employees, and ensured a 100% secret shopper success rate on shifts that I was floor manager. I participated in the creation of schedules for employees as well as organized/released their payroll.

• 

  La Madeleine French Bakery & Cafe

  Dec 2017 - Oct 2019

  Bakery Lead Manager

  I oversaw all day-to-day operations, management of bakery employees, and hiring/training new employees, taking inventory of all baked foods, pastries, and desserts, as well as ordering more inventory and materials. I increased traffic flow of customers by 40% by creating a more efficient process of ordering online and over the phone. I also executed the creation of schedules as well as release of payroll to employees as well.

• 

  Wrist-Band.Com

  May 2021 - now

  Director of Development and Operations

  My responsibilities include overseeing our development team and our designer team in India, as well as our warehouse in the United States. Managing and developing email and SMS marketing to over 300,000 subscribers. Developed and executed new company initiatives including standard operating procedures for customer service representatives and designers. Hired and managed developers, designers, and website testing representatives. Designed and developed new web pages and order process flows to create a more user-friendly website for customers. Show less