Macey MacDougall

Experience

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  Mustard Catering

  Mar 2007 - Feb 2009

  Food and Beverage Attendant

  • Customer Service Skills, communication skills, work well with others.• Managing Money, Balancing a till & taking money from customers.• Managed the bar and kitchen on multiple occasions.• Delivering food & drinks to customers.

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  Deals on Wheels

  Nov 2007 - Jan 2010

  Administration Manager

  • Management of acquisitions, transfers, plate changes, car license renewal.• BAS, Superannuation, PAYG, Payroll, Accounts Receivable & Accounts Payable.• Management of the client relationship, phone calls and emails.• Scheduling customer appointments with sales men.• General housekeeping and tidying.• Cash Handling & Banking.

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  Maddington Storage

  May 2008 - now

  • Management of our client base. Managing our clients rental accounts, managing rent income from the units & debt collection.• Management of our client relationships. Phone calls, emails, one on one meetings, general customer service.• MYOB, BAS, Superannuation, PAYG, Payroll, Banking, Accounts Receivable & Accounts Payable.• General Administration duties.• Stock Take & Stock Management.• Handling customer complaints and conflict resolution. • Maintenance of our computer software & hardware. Keeping our client database up to standard.• Customer relations, maintaining client relationships. Phone calls, emails, one on one meetings, general customer service.• Accounts receivable, taking customer payments and debt collection.• Cleaning, keeping the office, the storage units and premises neat and tidy.• Banking & mail admin.• Stock Take.• Handling customer complaints and conflict resolution.

  • General Manager

    Nov 2018 - now

  • Administrative Assistant

    May 2008 - Oct 2018
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  Mustard Catering

  Feb 2016 - now

  Food and Beverage Attendant

  • I am able to work well under pressure & I can multitask in a fast paced environment, as part of a team.• I can work well unsupervised, but am willing to learn something new anyday of the week • Managing Money, Balancing a till & taking money from customers.• Knowledge of food & allergens.• Attention to detail (eg. table settings, glass ware cleanliness etc.)• Wine Knowledge, Beer Knowledge & Cocktails & Spirits.• A genuine enthusiasm for the industry and creating an atmosphere that the clientele will not forget.• Going above and beyond to exceed the customers wants and needs. My goal is to make them happy.•Flexible with my work hours. Working hard to meet the target at the end makes me happy and fulfilled.• I have a positive, can-do attitude. Show less

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  Delaware North

  Apr 2016 - Apr 2018

  Food and Beverage Attendant

  • Customer service skills, communication skills, I am a team player & have the customers interest always in mind. I have a proactive attitude & I have the ability to multi task, build rapport with all guests and can be able to communicate on all levels.• Managing money, I am proficient in handling money and balancing a till & working a till.• Have an excellent knowledge of wine, beer & spirits.• Can carry 3 plates or more. • Excellent grooming and hygiene standards.