
Ezohn Smith
Director of Teen Services/Program Director

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About me
Executive Level Director, Change Manager, Ideator & Training Consultant
Education

Columbia College Chicago
1989 - 1993Communications/English Broadcasting/Radio/EducationActivities and Societies: Peer Tutor

Ball State University
2018 - 2020Adult and Continuing Education and Teaching
University of Phoenix
2008 - 2010Master Management
Experience

Boys and Girls Clubs of America
Jan 2002 - Nov 2008Director of Teen Services/Program Director•Served as an Executive Member of the Program Department•Budget management of $500,000 including grants, salaries, annual donations•Provided HR Management Training for employees •Conducted organizational training on Outcome Based Measurement to board members and staff•Grant management and project management•Developed programs to provide quantitative data for consumer analysis & assessment•Revised and provided Youth Development Training Modules including Child Abuse & Neglect, CPR/AED/First AID, Hygiene, First Responders, Building Lock-Downs, Mandated Reporting and Payroll•Provided Teen REACH training to new and veteran staff•Assisted in developing and executing training summits for adults and youth •Built strong, trustworthy relationships and partnerships with staff, schools, organizations & stakeholders through outreach •Developed effective, non-traditional programs for youth and adults in the areas of Health, Life Skills, Education, Career Exploration and Fitness•Performed grant writing and management responsibilities •Managed multiple facilities & staff in Cleveland, OH and Chicago, IL Show less

Park District of Oak Park
Apr 2009 - Apr 2011Director of Teen Programming•Served as a member of the Executive Leadership Team assisting in realizing program goals•Effectively managed annual programming budget•Provided HR Management for employees hired within Teen Services•Performed onboarding and exit procedures•Managed, trained and evaluated staff; 8 part time staff and 30 seasonal (summer) part time staff•Developed and conducted trainings for CPR/AED/First Aid, Baby Sitting, Mandated Reporting, Summer Camp, Teen Programming, Restorative Justice and Child Abuse & Neglect•Development, marketing, strategic planning, implementation, and evaluation of innovative programs and services for external customers•Researched and analyzed program outreach and statistics to track continued participation; determined weekly budget reports of part time employees Show less

Chicago Public Schools
Apr 2011 - Aug 2015Dean of StudentsExperience gained as Dean of Students, Educational Supports Specialist, Full Time Provisional Educator, and Cadre Substitute•Develop and execute trainings for staff in Positive Behavior Interventions and Supports & Cognitive Behavioral Intervention for Trauma in Schools in the South Shore and Englewood communities•Perform needs analysis and assessments for HR, Management, and Teachers; make recommendations for training objectives and action items •Establish relationships with students, parents, aldermen, clergy, law enforcement, and community partners•Lead and manage Discipline Team•Manage LMS; create and input course descriptions•Research, institute, and enforce effective Restorative Practices and Positive Behavior Strategies•Oversee School-Wide Security and Behavior Management Team Members•Systems training for CPS Systems including IMPACT, SILS, and LMS•Provide Abuse & Neglect, Mandated Reporting, Restorative Justice, Check-In/Check-Out, Dean's Trainings and P.B.I.S. training city wide Show less

Consultant
Oct 2013 - May 2015Sr. Training ManagerExperience gained from Abbott Labs, YMCA, Boys and Girls Clubs of America, Chicago Public Schools and Park District of Oak Park •Facilitate various onboarding training, including new hire orientation, safety, etc. •Partner with management and subject matter experts to define organizational objectives and design courses to meet business needs•Design learning interventions in accordance with HR and senior management requirements•Manage and maintain LMS input and training calendar •Review, revise and/or create course descriptions and templates, registration requirements, certification processes and tools to increase engagement, efficiency and consistency •Ensure compliance with training requirements, policies and procedures related to child safety •Develop departmental training plans, role cards, requirements and essential job functions for employees Show less

Career Education Corporation
Jul 2015 - Sept 2015Student Success Coach· Manage a cohort of 375 students through various degree programs· Coach and inspire students to pursue higher education during life challenges · Adhere to policy, procedure, requirements while accomplishing retention and recommitment goals· Extensive data input and documentation of communication via email, inbound and outbound calls · Provide audio/visual support for trainings and team meetings· Serve as a liaison between other departments in an effort to provide one call service · Support team objectives and achieve individual benchmarks Show less

Elevate K12
Sept 2015 - Oct 2015Program Director· Interview, train, support and coach School Managers· Establish partnerships with clients, staff and communities· Liaise between management and regional clients· Perform duties necessary as Interim Regional Client Manager· Manage projects as necessary from initiation through completion · Initiate and manage educational support for students · Provide technical support to students during sessions · Effectively communicate the mission and vision of the program to students and staff· Coordinate and initiate daily and weekly incentives to motivate students· Complete daily attendance, progress, and requested data to management · Mitigated discipline issues to create an environment conducive to learning Show less

Geminus
Oct 2015 - Jul 2018Partnership, Support, Professional Development & Disabilities ManagerI managed Partnerships, Disabilities , Mental Health and Professional Development for Head Start, Early Head Start and Child Care Partners. This position provided me with opportunities to advocate for all children, empower families and support staff. This was attained by ensuring children's needs were identified and supported, forging meaningful relationships and providing staff with effective strategies that produced outcomes. This position was part of the member of the Head Start Leadership Team. This team ensured compliance, quality and on going monitoring with the goal of strengthening families and communities. Show less

CEDA
Jan 2019 - Jun 2019Energy Services Training SpecialistIn this role, I implement training programs, develop curricula, support operations and build talent. I establish relationships with subject matter experts, identify training gaps and compose capacity-building tools for adults learners.

Child Care Resource & Referral - Joliet, IL
Jun 2019 - Jun 2021Director of Quality Asssurance & DataIn this role, I ensure that the agency is implementing high quality services in all program areas. I support the Child Care Resource & Referral mission by assuring compliance, high quality services and ethical business operations. We work with staff, families and providers to support the health and development of infants, toddlers and school-age children. I review, collect and assess data utilized for Illinois Department of Human Services, the Office of Head Start, Preschool for All, Preschool for All Expansion and agency operations. I am responsible for Health and Safety for all facilities. I also manage the IT infrastructure and control inventory. Show less

ChildCareGroup
Feb 2022 - nowChild Care Assistance Program Manager
ChildCareGroup
-Director of Child Care Quality Improvement
Licenses & Certifications

Daniel Carnegie Golden Book Award
Daniel Carnegie
Brazelton Touchpoint Certified Trainer
Mar 2017
Creative Curriculum Certified Train the Trainer
Jan 2016
American Red Cross First Aid/CPR/AED Instructor
American Red Cross
Volunteer Experience
Volunteer Coordinator
Issued by Boys and Girls Clubs of Chicago on Jan 2007
Associated with Ezohn Smith
Languages
- spSpanish
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