Deep Enrich
Bryce Benda
Shift Manager
100 followers
Shakopee, Minnesota, United States
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About me
Operations Manager@ DCM Services
Education
Eastview Senior High School
2001 - 2003High School Diploma
Experience
Taco Bell
Oct 2000 - Oct 2004Shift Manager
Financial Recovery Services
Jul 2004 - Jul 2011Team Lead
IQor
Jul 2011 - Nov 2017Specialist
Viking Client Services, LLC
May 2017 - Nov 2018Subrogation Specialist- Perform outbound and answer inbound calls - Collect and recover revenue for damaged rental vehicles from customers and businesses.- File insurance claims
DCM Services
Nov 2018 - nowOperations Manager-Operate/Manage team of Operations staff-Monitor exception reporting and compliance-Account and inventory management-Monitor analytics and performance management to enhance financial recovery to clients- mentor and develop operations staff-Live and recorded call monitoring - Perform outbound and answer inbound calls- Skiptrace location and contact data- Attend and participate in weekly client meetings- Negotiate and recover monetary funds from outstanding decedent accounts- Search and locate county probate records- develop training programs and processes for presentation in new hire staff development Show less
Licenses & Certifications
Debt Collector/Solicitor
State of MinnesotaJul 2004
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