Sandra Hostetter

Experience

• 

  Bank of America

  Mar 1998 - Oct 2011

  Sales Goals• Surpassed sales goals, credit card sales goals, and checking goals for third quarter 2011• Obtained G-3 status (top products of concentration for sales)• Escalated Pine Valley location to rank of 4th out of 46 banking center in Performance under my leadershipOperational Goals• Achieved 100% of Virtual BCCR (electronic internal audit) monthly goal 7 out of 10 months 2011• Increased physical BCCR (internal audit) to 91.4 and 91.6% and attained 94% of BCCR blendTeam Building• Coordinated team of 12 for effective performance• Developed potential and future employee growth which led to talent retention• Retained 70% of existing staff for 9 years at Pine Valley• Grew team with new positions during changing economic climate• Managed Multiple Banking Centers Show less Sales Goals• Obtained sales goals at greater than 100% • Developed new relationships while retaining strong customer base in the consumer bankTeam Building• Worked as team player to achieve Banking Center Goals• Assisted in creation of team synergy• Trained teammates in Personal Banker role Development Goals• Sought and achieved Banking Center Responsibilities• Managed Banking Center in absence of Bank ManagerTraining/Certification• Trained in Mortgage compliance and passed all Federal compliance testing Show less

  • Banking Center Manager, Vice President

    Mar 2002 - Oct 2011

  • Personal Banker

    Mar 1998 - Feb 2002
• 

  Victoria's Secret

  Jun 2012 - Oct 2013

  Sales Specialist

  Recognized for being a top seller and increasing sales conversion rate by an average of 4% during scheduled shifts Played an instrumental role in increasing store rank from 264 to 29 overall and customer customer satisfaction from 64% to 83% over that past year

• 

  Soma Intimates

  Oct 2013 - Jul 2015

  Store Manager

  Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner • Facilitates and manages the general operations of the store ensuring that the store is in working order • Recruits, hires, and develops store associates; interprets Key Performance Indicator reports and delivers coaching as needed • Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential • Performs all financial activities effectively and in accordance with policy including cash handling, price changes, and merchandise handling Show less

• 

  SunTrust

  Jul 2015 - Dec 2019

  Vice President,Branch Manager
• 

  SunTrust now Truist

  Dec 2019 - May 2020

  Vice President/Branch Manager
• 

  Fifth Third Bank

  May 2020 - Aug 2024

  • Financial Center Manager

    Dec 2023 - Aug 2024

  • Membership Advantage Relationship Manager/ Financial Wellness

    Mar 2022 - Aug 2024

  • Financial Center Manager/ Assistant Vice President

    May 2020 - Mar 2022
• 

  Truist

  Aug 2024 - now

  Branch Leader III