Trang Bui

Experience

• 

  Google Developer Student Club - Danang University of Science and Technology

  Aug 2019 - Mar 2020

  Marketing & Partnership Relation Department
• 

  Nestsera Technology

  Jan 2021 - Apr 2021

  Business Analyst Intern

  • Researched competitors in the online game market, especially in Europe, identifying the key trending and preparing reports and Go-to-market strategies for clients. • Collaborated with a project manager to collect client requirements and assist in building Bussiness Requirement Document.

• 

  Techcombank (TCB)

  May 2021 - now

  UX Researcher

  • Conduct both qualitative and quantitative research for retail digital banking products on Techcombank Mobile app.• Synthesis research findings and propose research recommendations to high-level stakeholders, getting all cross-functional departments to align on the research approach by hosting many pitchings and research showcases.• Collaborate with designers, PO, BA, stakeholders and other third-party associations during the whole project to gather requirements and fulfil good insights. Show less

• 

  Aleph-Labs

  May 2021 - now

  UX Researcher

  • Lead research team with 3+ researchers to conduct user research, including competitor research, heuristic analysis, landscape analysis, stakeholder interview, user interview, card sorting, tree testing, survey and usability testing. • Do pitch decks and be a key presenter in important pitchings with big clients such as VietinBank, OCB, SHB and Vinamilk; some have won and have become our clients. • Work closest daily with a cross-country Research Team including Singaporean, Malaysian Indonesian and Australian colleagues. Show less