Syed Nizamuddin

Experience

• 

  WNS

  May 2010 - Dec 2013

  Sr. Customer Service Associate

  - Provide product/services information and resolve any emerging problems that the customer accounts might face with accuracy and efficiency.Project: Aviva Insurance (British multinational insurance company headquartered in London)

• 

  Aegis Limited

  Dec 2013 - Oct 2014

  Sr. Customer Service Representative

  - Manage large amount of incoming calls and handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.Project: Expedia.com (American online travel shopping company for consumer and small business travel)

• 

  Mindlance

  Feb 2015 - Jul 2016

  Executive Recruiter

  - Effectively source and screen high targeted candidates through progressive networking techniques and complex Boolean searches from: LinkedIn, Job Portals, Referrals and Cold-Calling.Project: US Recruitment Clients: E-commerce, Retail and Telecom

• 

  Nytec (acquired by Accenture)

  Jul 2016 - Jan 2020

  - Perform full-cycle recruiting from candidate development to closing of high quality candidates on technical & non-technical requisitions.- Making sure all tasks given to the team are done on time and to the required standard. Project: US Recruitment Clients: Nytec PIC, E-commerce, Retail, Social Media, Telecom and Electronic Device

  • Recruitment Lead

    May 2018 - Jan 2020

  • Senior Technical Recruiter

    Jul 2016 - May 2018
• 

  Accenture Middle East

  Jan 2020 - now

  Current Project: Middle East RecruitmentPrevious Projects: North America, India & EMEA

  • Recruiting Associate Manager

    Mar 2025 - now

  • Team Lead Recruitment

    Jan 2020 - Mar 2025