Amanda McNutt

Experience

• 

  Family Christmas Tree Farm

  Sept 2020 - now

  Operations Manager

  • Developed business ventures to penetrate new markets, driving profit growth by 20% annually.• Organized advertising campaigns and established effective social media campaigns by strategically managing ad placement and timing across multiple platforms leading to revenue growth and expanded customer base by 18%. • Successfully managed the hiring, scheduling, and daily supervision of an 80-member team, utilized QuickBooks for accurate weekly payroll processing, and supported strategic decision-making through detailed operational reports.• Promoted from Retail Sales Associate role held for two years, November 2017-September 2020 Show less

• 

  Genentech

  Apr 2022 - now

  Case Manager

  • Spearheaded project that improved team productivity by 28%, reducing operational inefficiencies and addressing service gaps to meet customer expectations more effectively. • Designated primary point of contact for the California and Hawaii region, ensuring strong collaboration with Field Reimbursement Managers, Clinical Sales Representatives, and Clinical Nurses. Involved in educating healthcare providers on all aspects of coverage, reimbursement processes, and financial assistance, ensuring clients understood hub systems and services.• Facilitated a comprehensive restructuring initiative focused on stakeholder-centric smaller expert teams to enhance engagement and relationship-building with customers, patients, and field partners.• Selected as a mentor to train multiple new hire cohorts, ensuring effective onboarding and integration onto the team. Show less