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Chris Mildren

Chris Mildren

Followers of Chris Mildren178 followers
location of Chris MildrenPlymouth, England, United Kingdom

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  • Timeline

  • About me

    D&I Service Improvement Manager

  • Education

    • University of Plymouth

      2020 - 2022
      Bachelor of Science - BS Professional Management Practice First Class Honours

    • Plymouth Marjon University

      1990 - 1993
      Bachelor of Arts (B.A.) Philosophy and Religious Studies 2:1

      BA Humanities (Hons).

    • University of Plymouth

      2006 - 2007
      Post Graduate Certificate in Education Post-compulsory education

      Post Graduate Certificate in Education (PGCE) for Post Compulsory Education & Training

  • Experience

    • CSV Media

      Aug 1994 - Aug 2000

      Training, mentoring and supporting long-term unemployed volunteers at the project, covering sound editing and radio production skills, and general IT training, leading to an IT NVQ.Coordinating the collation and distribution of social action broadcasting campaign information for distribution to radio station listeners

      • Project Worker

        Sept 1995 - Aug 2000

      • Trainee: CSV Media/BBC Radio Devon Action Desk

        Aug 1994 - Aug 1995

    • Cardiff ITEC

      Nov 2000 - Sept 2005

      NVQ Assessor for ICT Levels 2 & 3 to employed staff in organisations including the National Assembly for Wales and Companies House.Lead Internal Verifier within the organisation for ICT Levels 1-4.

      • IT Academy Coordinator

        Jul 2004 - Sept 2005

      • IT NVQ Coordinator

        Jan 2003 - Jun 2004

      • IT NVQ Assessor/Verifier

        Nov 2000 - Dec 2002

    • University Hospitals Plymouth NHS Trust

      Oct 2005 - now

      - Leading on the design, development and effective delivery of high quality training for the Clinical Systems managed by IM&T and used across University Hospitals Plymouth NHS Trust by all staff groups and disciplines.- Supporting the implementation of digital solutions to patient care as part of the wider IM&T Digital Transformation Team.- Provisioning training programmes for IM&T directorate (100 + staff). Provisioning high quality documentation. Adherence to ITIL standards and formulating, developing and ensuring continued support of staff through accreditation processes. Show less

      • D&I Service Improvement Manager

        Mar 2022 - now

      • IM&T Service Compliance Manager

        Oct 2021 - Mar 2022

      • IM&T Training Support Manager

        Apr 2015 - Oct 2021

      • ICT Staff Development Coordinator

        Apr 2010 - Mar 2015

      • IT Trainer

        Oct 2005 - Mar 2010

  • Licenses & Certifications

    • BA Hons in Humanities 2:1

      University of Exeter
      Jul 1993

    • Managing Project Stakeholders

      LinkedIn
      Sept 2020
      View certificate certificate

    • Postgraduate Certificate in Education (Post Compulsory Education and Training)

      Plymouth University
      Nov 2008

    • European Computer Driving License

      BCS, The Chartered Institute for IT
      Jun 2005

    • ITIL Foundation

      EXIN your ICT competence partner

    • OCR Level 3 NVQ for IT Users

      OCR
      Aug 2005

    • Level 3 Advanced Diploma for IT Users

      City & Guilds
      Jul 2006

    • Operations/Departmental Manager Level 5 Apprenticeship

      Lifetime Training
      Nov 2019

    • European Computer Driving License Advanced: Presentations

      BCS, The Chartered Institute for IT
      Jun 2006

    • European Computer Driving License Advanced: Word Processing

      BCS, The Chartered Institute for IT
      Feb 2006

  • Honors & Awards

    • Awarded to Chris Mildren
      Plymouth Hospitals Employer Apprenticeship Award 2015 Plymouth Hospitals NHS Trust Feb 2015 For the ongoing running and development of the IM&T Apprentice Call Handler programme.
    • Awarded to Chris Mildren
      South West Region Apprenticeship Employer of the Year Award South West Strategic Health Authority, Skills for Health and the National Apprenticeship Service Mar 2013 Awarded Highly Commendable for the South West Region Apprenticeship Employer of the Year Award. These awards demonstrate considerable success and recognise the achievements, enthusiasm and commitment of NHS employers, employees and educational providers over the past three years who have been involved in the development of Apprenticeships within NHS South West.