Akbar Minhas

Experience

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  Nestlé

  Jul 2017 - Jan 2021

  IT Executive

  Maintain and support site server infrastructure of HPE ProLiant DL380 Gen10 servers, troubleshoot, analyze and isolate faults, identify solutions / escalate unresolved issues to concerned vendors / market champions.Monitor and troubleshoot site network connectivity, identify and isolate faults / bottlenecks in LAN, VPN connectivity to Head Office and zone, coordinate with ISP / market network specialist for unresolved issues.Ensure site data center safety and maintenance, adhere 100% compliance to data center KPI’sResponsible for supporting day-to-day first level support to site users in a proactive manner.Prepare proposals and presentations for projects relating to site IT infrastructure expansion / upgrade, ensure smooth execution and timely completion keeping cost constraints in check.Keep a close liaison with country IT Manager and team regarding progress of initiatives, projects & support operation. Show less

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  The Aga Khan University Hospital (Pakistan)

  Jan 2021 - now

  Network Analyst

  • Configure and deploy switches, Cisco AP’s/Routers/WLC, Fortinet NGFW.• Provide 24/7 support to AKU’s main campus and remote sites network infrastructure. Resolve physical layer connectivity issues (copper/fiber cabling issues, patch panel management, Faceplates/Connectors termination).• Troubleshoot WIFI connectivity issues on laptops/handheld devices, provide remote network support to tier 1 engineers.• Monitor offshore and remote sites network connectivity, coordinate with ISP’s for downtime resolution. Ensure bandwidth availability as per agreed SLA.• Liaise with SOC team for implementation of network security standards.• Manage expansion projects on remote sites, new connection activation, VPN configuration, plan cabling route, RSSI mapping and configuration and placement of WIFI AP’s to ensure maximum coverage. Liaise with vendor for execution and timely completion of projects. Show less