Angeliza Mulig

Experience

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  Cherry Little Stars - Pre School

  Jan 2013 - Jan 2013

  Student Facilitator

  Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.Assisted teachers with classroom management and document coordination to maintain positive learning environment.Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.Supported classroom maintenance and upkeep, organizing books and materials.Studied and implemented latest information on specific subjects and learning strategies.Partnered with teacher to plan and implement lessons following school's curriculum, goals and objectives.Recorded grades for coursework and tests in online reporting system.Provided instructional support to students unable to attend regular classes.Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.Tutored students in reading, language arts and other subjects.Implemented practice exercises and group assignments to assist students in quick information grasping.Assessed student assignments to check quality and completeness before submission for grading.Supported planning and preparation for culturally-diverse class sessions.Created lesson materials, visuals and digital presentations to supplement lesson plans.Completed daily reports on attendance and disciplinary performance.Maintained safety and security by overseeing students in recess environments.Worked with teacher to optimize learning plans based on student test grades and evaluations. Show less

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  Greater Valley School, Greater Noida

  Jun 2013 - Mar 2015

  General Office Administrator

  Supported office manager with proactive correspondence management, document coordination and customer relations.Edited documents to improve accuracy of language, flow and readability.Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.Tracked office supplies and restocked low items to keep team members on-task and productive.Produced high-quality communications for internal and external use.Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.Organized, facilitated and participated in community service efforts.Interacted with customers by phone, email or in-person to provide information.Maintained open communication with customers to foster positive relations and provide updates on issues. Show less

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  Collabera

  May 2015 - Sept 2017

  Account Manager

  Negotiated sales deals between customers and resources, resulting in mutually beneficial agreements and cultivated relationships.Built and strengthened relationships with new and existing accounts to drive revenue growth.Applied needs-based analysis to assess current satisfaction and importance. Resolved issues promptly to drive satisfaction and enhance customer service.Prepared quotes / proposal for current clients to upsell services.Met and exceeded service level goals to achieve standards and expectations.Identified customer needs to achieve service levels that met and exceeded expectations.Gathered information from clients to secure accounts, identify specific requirements.Gained understanding of goals, objectives and processes to meet client business needs.Cold called, canvassed, and obtained referrals.Collaborated with internal team and client to meet the expected criteria. Reviewed accounts monthly to monitor and track customer satisfaction and complaints. Show less

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  Universal Access and Systems Solutions

  Mar 2018 - now

  Sales Account Manager

  Applied business and marketing knowledge to develop briefs and pitches for customer projects.Obtained pricing deals, negotiated contracts and solidified beneficial agreements.Directed client projects with eye for quality and customer needs.Enhanced online presence to take advantage of dynamic conditions and unique platform opportunities.Completed over [130-150] weekly cold calls to attract new customers.Maintained deep understanding of company services and products in order to offer most knowledgeable customer support.Met with clients to discuss advertising options and future growth goals.Compiled and analyzed data to determine approaches to improve sales and performance.Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.Exceeded sales quotas and increased profitability through effective sales strategy and business planning.Investigated and integrated new strategies to expand business operations and grow customer base.Developed compelling presentation decks to gain approval for ideas and communicate results.Identified opportunities and cultivated new business through [130-150] new cold calls per week.Created [proposals] and [pipe] reports by tracking weekly sales.Built deep relationships with store managers, business owners and distribution partner sales teams.Maintained up-to-date knowledge of [Product & Services] and performed competitor analysis.Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.Created and implemented new business opportunities by utilizing strategic networking strategies.Managed accounts to retain existing relationships and grow share of business.Built relationships with customers and community to establish long-term business growth.Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues. Show less

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  Universal Access and Systems Solutions Inc.

  Jan 2020 - now

  Attained sales quotas consistently through tenacious dedication to always seeking new business and efficiently closing sales.Incorporated new products seamlessly and integrated offerings into routine sales calls.Prepared pricing strategies for current customers to enhance sales and increase profitability.Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.Managed book of business with over [40] regular customers across multiple product lines.Adjusted sales strategies to recapture flagging market segments proactively identified through consistent tracking.Collaborated with suppliers to fulfill customers' routine inventory needs and handle special requests.Developed exceptional rapport with customers to build trust and create value through guided buying decisions.Contributed to team success by helping train and motivate less experienced team members.Maintained current knowledge of product lines by attending regular technical and sales training sessions.Serviced accounts regularly to keep revenue high and capitalize on cross-selling opportunities.Prospected new leads with high level of outbound calls to both cold and warm contacts.Captured business by explaining, demonstrating and highlighting products through conversations and formal presentations.Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.Updated accounts and maintained long-term relationships with clients.Surpassed sales goals by [109]% annually with implementation of diverse sales tools and strategies.Increased referrals [85]% by building productive partner networks.Worked closely with other departments to promote products and marketing campaigns.Secured new accounts by strategically pursuing leads, generating over $[77,273] in revenue monthly.Coordinated activities and projects to plan sales department operations and meet timelines. Show less

  • Sales Manager - SMB

    Feb 2023 - now

  • Inside Sales Account Manager

    Jan 2020 - now