Austen Lowis

Experience

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  Genisys Credit Union

  Jan 2004 - Jan 2007

  Member Service Representative

  As the member service representative for this credit union with 28 branches across Michigan, I built effective relationships with credit union members, providing information about beneficial products and including loans, deposit accounts, and on-line banking services. My primary responsibilities included:♦ Providing exceptional customer service for account openings and closures, identifying customer needs and reducing account closures.♦ Processing and closing consumer loans, directing transactions from initial application through funds payout.♦ Anticipating member needs and providing personalized resources/solutions to individualized requests; answer questions and promptly resolve issues. Show less

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  Sport Coatings

  Feb 2007 - Dec 2017

  Owner

  I founded Sport Coatings – a designer, manufacturer, and seller of industrial and construction machinery and equipment of high-end sports surfaces including tracks, tennis courts, basketball courts, and rubber cushioning for playgrounds and splash pad – with the goal of building a successful enterprise that filled a unique niche market. After more than a decade in operation, the company has become on the of the leading suppliers in the region.Though I wear numerous hats, my primary focus at the company is leading finance and operations initiatives, including accounts receivables, accounts payables, payroll administration, and cost-containment strategies. I’m a seasoned data strategist, and using complex, financial information, I build strategic plans and recommendations to help guide members of the company’s senior management team. A few of my responsibilities include:♦ Identifying strategies to streamline financial operations, directly contributing to substantial increases in gross revenue.♦ Evaluating operational issues, and implemented new strategies to contain costs across organizational operations.♦ Negotiating long- and short-term contracts with vendors to achieve best pricing on products.♦ Creating marketing plan designed to expand customer base, leading to significant new customer acquisition in commercial and residential accounts.♦ Developing loyal and productive client relationships that build a foundation for ongoing organizational growth. Show less

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  Rose Paving LLC

  Dec 2017 - Nov 2018

  National Project Manager
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  GemSeal Pavement Products

  Nov 2018 - Jan 2021

  Territory Sales Manager

  Merger with Sealmaster and GemSeal during this time.

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  SealMaster Official

  Nov 2018 - now

  Merger with Sealmaster and GemSeal during this time.

  • Vice President Operations

    Aug 2023 - now

  • Director of Operations

    Feb 2022 - Aug 2023

  • Territory Business Manager

    Jan 2021 - May 2022

  • Territory Sales Manager

    Nov 2018 - Jan 2021