Micael Angel

Experience

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  GIZ

  Oct 2010 - Jun 2012

  IT Assistant

  • Manage all ICT infrastructures for GIZ and Kahuzi Biega National Park (PNKB Bukavu DRC) • Proposal of new ICT solutions for improvement of the office;• Project management and implementation of a computerized data base for PNKB;• Assist a project of creating a website for PNKB;• Negotiate with suppliers for new materials’ purchase;• Install VSAT antenna at different sites;• Provide Helpdesk for all GIZ offices in Bukavu.Accomplishment: LAN and WAN services were been installed and maintained in good standard. System installed for the main partner PNKB responded to the standards and low cost. Show less

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  WFP DRC

  Nov 2012 - Mar 2014

  IT Assistant

  AS IT Assiatant in this remote site, I had the supervision of all related CITS matters by managing LAN-WAN, VSAT, servers and communication materials; and technician support for other UN Agencies. IT also include:• Manage and maintain Local Area Network (LAN) and remote (WAN) and ensure that the network supports all systems installed; • Manage all installed equipment and applications; • Manage Wireless (WFPLAN & WFPGuest) according to WFP standards; • Receive, test, and install all ICT and telecommunications equipment; • Provide hardware and software support for all users; with the technical assistance of the head of unit and other team members; • Preparation and manage all servers and follow-up SIP Phone and the migration to Outlook; • Manage and maintain communication systems (PBX and HF-VHF);• Preventive maintenance and troubleshooting (Hard and Software) on site;• Maintain an updated inventory of CITS materials; • Carry out daily radio check of all UN staffs,• Prepare a daily, weekly and monthly radio check report;• Electrical Focal Point;• Assist some INGOs when they have ICT troubles (with authorization of Head of Office) Accomplishment: Due to high fuel consumption by generators, I managed to reduce fuel consumption to more than 65% by creating and executing a project of replacement of projectors (Joule effect) by the LED spotlights less consumer in electricity and consequently in fuel. Advantageous solution also for the operation of the generators because running in low revs. Show less

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  Mercy Corps

  Apr 2014 - Dec 2015

  IT Officer

  As IT Officer, I manage under GNU/LINUX ClearOS 6 platform all CITS related affairs mission country wide, ensuring proper and permanent connectivity both in Goma National Office and all sub offices in DRC. My duty included:• Ensure the proper functioning of LAN (Local Area Network: Router, Switch, Hub); • Ensure proper functioning WAN (Internet, VSAT modem, Update and rigorous monitoring of the operation of server-prevent-Hacking etc); • Negotiate with suppliers for new materials’ purchase and provide technical advice on CITS items; • Monitoring and management of all contracts with the Internet and other IT services providers; • Monitor the depreciation of IT equipment; • Ensure proper administration of all servers; • Supervise IT Assistants; • Visit field sites once every two months and all the time when necessity requires; • Provide backup data (servers and users) of all sites include Goma office; • Design and implementation of proper ICTS Architecture and backup power solutions in the Goma office and field offices; • Contribute on implementation of AC power back up (electric).Accomplishment: With my efforts of achieving the highest standard of services, consistence in maintaining supervision, guidance and always meeting client satisfaction, I created new SOP on the Management and standards to enhance service quality and reduced Internet cost with implemented system of one network. Show less

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  United Nations Organization Stabilization Mission in the Democratic Republic of the Congo

  Jan 2016 - Mar 2019

  IT Support Technician

  As part of Client Support Team, my responsibility is to work on client’s daily issues as tier one and two technician, and in regular basis manage CITS Operations in Kavumu AOR, this include:• Maintenance of software and hardware: Computers, Printers, Digital Senders, Switches, Access Points, etc. • Coordinate with the IT Manager for the smooth functioning of LAN and WAN infrastructure;• Troubleshoot and rectify network connectivity problems in a LAN environment of switches and wireless access points;• Support of remote area by providing LAN, WAN and telecommunication support;• Assist on migration of users’ desktops to virtual desktop infrastructures.• Receive and log problem calls, or service requests related to PID network infrastructure;• Assist and train users on specials software such as citrix umoja, outlook, CISCO Unified Communication;• Backups of data;• Contribute in assessment, planning and execution of CITS project within Bukavu AOR. Show less

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  Virunga Foundation

  Apr 2019 - Apr 2022

  Chief of ICT Departement

  Virunga is a large organization which works in the management and protection of the Virunga National Park ecosystem. Virunga covers a big erea with at least 650 users and 16 romete sub-offices.The role of the ICT department is to reassure the proper functioning of IT and telecommunication infrastructures. Virunga uses different technologies and systèms, Mikrotik products, Ubiquiti, sonicwall and other technologies when in telecommunication which is exclusively VHF we use Motorola Mototrbo, with several systems in surveillance and security systems, which have to be installed and maintained by the technicians of the department.Provide design, deployment and maintenance of Virunga National Park’s ICT Infrastructure:Manage the department, including; preparation of the annual budget, recruitment of employees, maintenance of equipment and facilities, stock renewal, etc.Distribute daily/weekly tasks to the IT Officers dependant on the specific requirements of each task and the skill set available.Supervise the execution of various projects with an IT dimensionDesign and Plan the implementation of each task, included the budget-related aspects, with the Heads of the affected DepartmentsManage the networks across all sitesManage network prioritisation due to limited bandwidthDevelop and put in place sound back-up systemsEstablish and enforce various ICT policiesProvide resolution to ICT issues Show less

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  Pinsel Technologies

  Apr 2022 - now

  Information Technology Business Consultant

  With different organizations and companies, assess ICT systems and propose appropriate solutions to either improve or simply create a new IT and telecoms systems especially in VHF.We are also involved in the design and hosting of websites and the management of professional emails. ICT audit and counseling.