Akshay Malkampate

Experience

• 

  Enago (Crimson Interactive)

  Jan 2017 - Apr 2018

  Business Associate

  Joined Crimson Interactive as a Business Associate to assist Client servicing team for Enago brand (Japan Region) which mainly focuses on Manuscripts Editing for Authors who are non native English speakers and want to publish their English research. • Collaborated with clients to gather requirements and acted as a liaison between clients and development team.• Worked closely with stakeholders in understanding the scope, analyzing business and functional requirements, and segregating them into high level and low-level requirements.• Efficiently handled customer service operations for international clients.• Conducted quality assurance and user acceptance testing to make sure all the user requirements are catered.• Received 2 Appreciations within a year, From my Manager: “Certificate of Appreciation” award for displaying good performance and also handling Additional Tasks.  From the CEO: "Value Idol - Certificate of Appreciation" from the CEO for Commitment, Executing various projects and handling difficult situations. • Testing new software assigned to the department for smoother day to day tasks. Show less

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  IFS India Mercantile Private Limited

  Apr 2018 - Aug 2022

  Business Analyst

  • Elicited & Translated Business requirement to User Stories & Epics.• Documented the user stories with Acceptance criteria, prototypes, Business value, Precondition, and also included any development and testing notes.• Conducted Gap Analysis\Scope Analysis\Impact Analysis on Business Process using techniques like use case diagrams (UML) \ Context Diagram (Data Flow Modelling) \ BPMN (process modelling)\Flow charts.• Conducted AS-IS and TO-BE Analysis and suggest Fit for Business Solutions by designing a Change Strategy.• Organize & Lead Requirement Gathering (Elicitation) meetings using techniques like Interviews, Questionnaires, Interface Analysis, Document Analysis, Brainstorming Sessions, and Focus Group Discussions.• Worked with cross functional team during development, Integration Testing, Functional Testing, and UAT to deliver end- to-end solution.• Helped the team to understand the requirements during planning sessions for better estimation of user stories the team would commit to for the sprint.• Delivered other requirement documents like Use Case\Process Flow\Change Requests\SRS\ Requirement Traceability Matrix.• Involved in creating wireframes and mockups for the system using Balsamiq.• Verification\Validation of requirements to ensure they deliver business value by conducting various Reviews and workshops with clients. Show less

• 

  Aurionpro

  Aug 2022 - now

  • Principal Analyst~Product

    Apr 2024 - now

  • Senior Analyst Product

    Aug 2022 - now