Jamie Stevens

Experience

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  UNM Medical Group, Inc.

  Jan 2016 - Jan 2017

  Laboratory Assistant

  Improved laboratory efficiency by streamlining sample processing and data recording procedures.Enhanced lab safety measures by conducting regular equipment maintenance and implementing updated protocols.Reduced sample contamination risks through rigorous adherence to proper specimen handling techniques.

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  SDI Hospital

  May 2016 - Aug 2016

  LABORATORY TECHNICIAN SDI HOSPITAL

  Prepared samples for shipping and disposed of bodily fluids in proper containers.Assisted in the development of new laboratory methods, leading to increased testing capabilities.Conducted analytical tests on in-coming raw materials prior to use in process.

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  Casa De Suenos Country Inn

  Jan 2017 - Jan 2018

  Front Desk Attendant

  Organized and maintained thorough record-keeping systems for guest information and billing details to ensure accurate documentation.Provided knowledgeable recommendations on local attractions, restaurants, transportation options, promoting positive interactions between guests and the hotel brand.Implemented marketing and promotional initiatives to increase occupancy.

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  Flying Star Cafe

  Sept 2018 - Feb 2020

  Server

  Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.Supervised set up of banquet food stations and coordinated service to multiple dining areas.Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

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  Casa Q

  Sept 2021 - Jan 2025

  Case Manager

  Achieved great client success resulting in client independence and stabilizationSpearheaded program revamp that resulted in better outcomes due to a more structured approach and definitive rules for both staff and clients.Collaborated with cross-functional teams to create a balanced program to ensure staff and client retention and reduce stress.Coordinated individualized discharge plans to manage safe transition back into community and home environments.Facilitated support groups for clients struggling with sobriety and loss. Show less

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  Heading Home

  Nov 2024 - now

  Case Manager