Fouad Chehade

Experience

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  Giant Stores

  Jan 1995 - Jun 2012

  Executive Manager

  Giant Stores was one of first hypermarket concepts to be launched in KSA. The success of the concept was transferred also to Bahrain, Qatar & Lebanon. Over $1 Billion yearly sales across the 4 countries & around 75 stores and work force of over 3,000 employees. •Establish organizational goals, performance objectives, guidelines & best practices that are based on BOM Policy & strive towards achieving them.•Remain at all times within the BOM stated Executive Limitations. •Developing positive direct relationships with key business contacts (clients, suppliers, contractors etc.)•Oversee all store operations based on the goals, objectives, & standards of the organization.•Oversee, assist & supervise all department managers in planning & performance to achieve set goals.•Provide a model of supportive & participatory leadership promoting GIANT STORES concept.•Participate in & oversee the preparation of all annual budgets.•Understand & utilize the financial tools & reports available to support operations.•Monitor overall store conditions to meet customer service objectives & budgetary goals.•Help direct & maintain inventory, product mix & merchandising standards to meet organizational goals.•Evaluate & identify customer service needs & develop necessary training to ensure outstanding customer service.•Develop staff training plan, pay scale, position descriptions, staffing structure, orientation process, employee benefits & policy manual to ensure that organizational training needs are met.•Hire management staff & oversee hiring of senior staff.•Develop & maintain a system of staff feedback designed to facilitate communication within & among departments & participate in direct one-on-one performance feedback with supervisors & staff as necessary.•Understand, implement required programs, manage & monitor compliance with applicable local health & safety laws.•Ensure that all staff are trained in & follow all organizational safety procedures & guidelines. Show less

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  Kaboom Qatar

  Apr 2014 - Dec 2016

  GM

  • Conduct feasibility studies before launching any new FEC which address sizing & capacity analysis, guest circulation & traffic flow, attendance projections, cost analysis & pre-operation budgets.• Helped in & supervised the design & theming of the project which address space planning, documentation & analysis, selection of furnishings , equipments & rides, budgeting, coordination of furnishing & rides installations. • Introduced the proper set-up of complete on-site management, established guidelines for recruitment of staff.• Established pricing & admissions strategy, marketing and merchandising program. • Insured the uniformity of operational standards & departmental organization within the unit. • Set-up the overall policies & procedures for the business.• Monitored & approved the budget expenditures.• Set company Yearly marketing & promotional calendar, ensure that all marketing and promotional plans are executed professionally at all times and good records of results are achieved.• continuous exposures in Advertising, Promotions, Events & Public Relations through various means such as newspapers, magazines, leaflets, roll ups, billboards, brochures, school visits etc…• Establish good communications with the shopping centers or stores where we exist, making sure that all cross-promotional opportunities are explored, and if appropriate, implemented.• Identified all safety concerns for the park & put in place a detailed Preventive maintenance program for all rides.• Continually trained staff to maintain high standards of service, quality, security and safety. Show less

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  ANH Trading

  Jan 2017 - Jun 2018

  Executive Manager
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  Farah Food&Fun

  Jun 2018 - Jun 2020

  Exe. Manager
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  Eat & Dip

  Jun 2020 - now

  Owner