Prachi Arora

Experience

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  Walmart

  Mar 2021 - Feb 2022

  Picker

  - Clarified customer questions and concerns to support positive shopping experiences, resulting in increased customer satisfaction and loyalty. - Assisted customers with purchasing decisions, item location, and pricing inquiries, contributing to sales growth and customer retention. - Restocked, organized, and merchandised front-lane products, creating an inviting shopping environment and boosting product visibility and sales. - Optimized record-keeping systems to ensure seamless processes and easy access to critical information by the team. Show less

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  Ohlone College

  Jan 2023 - Apr 2023

  Marketing Intern

  -Led a team of 7 in investigating student class modalities through research methods includingsurveys, data, and interviews.-Analyzed the data to understand the factors impacting demand for online and In-personcourses-Compared the demand for Ohlone College courses with other Bay Area colleges to providevaluable insights into market trends and consumer behavior.-Presented report with marketing strategy recommendations to gain Enrollment rates to 10%-Contributed to the college's marketing and enrollment efforts through market research anddata analysis Show less

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  Sukhi's Gourmet Indian Foods

  Jan 2023 - May 2023

  Brand Ambassador

  - Showcased product demonstrations at various Costco locations - Provided exceptional customer experience by engaging with customers and offering product information and insights to help sell the product - Influenced customers to purchase our gourmet foods through energetic and fun events sell the product

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  San Francisco International Airport

  Apr 2023 - Aug 2023

  Customer Service Representative

  - Provided excellent customer service to over 300+ travelers daily at an airport- Promoted and marketed airport services (duty-free shopping, lounge access, etc.)- Collaborated with various airport departments and airline representatives- Engaging interactions with diverse travelers, contributing to positive experiences