Lav Kumar

Experience

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  HCL Infosystems Ltd

  Mar 2009 - Apr 2010

  CS Engineer

  This is a 1st job of my career as a customer Support Engineer at HCL and this is learning period of my career.1) Hardware and software installation .2)printer installation and printer related issues.(dot matrix printer,laser jet and network printer)3)To handle OS related issues and installation4)mail configuration and issues(outlook 2003)5)Network Rack installation.

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  PCS Technology Ltd.

  Aug 2011 - May 2014

  FMS Engineer

  This is a 2nd job of my career as a FMS Engineer(Facilities maintenance Support) at PCS and here client company was Mahindra finance.my responsibilities are...1)To handle all hardware related issues(desktop/Laptop/Hand-held Devices etc.)2)To support software related issue(java, oracle,MS office,libre office etc.)and their configuration.3)To support network related issue supporting through the vendor and regular follow up with the vendor during down time.4)OS Related issue(window xp,window-7,vista w8)and their configuration.5)To support mail related issue(outlook 2003,2007,Thunderbird) and their configuration.6)Asset Management7)To solve end user's issue via remotely using VNC,Remote desktop, team and viewer.8)Time to time plan a tour on remote branches and look and judge end user's issue and their requirement.9)To complete running project within a time frame(Like-DMS,Vazhithadam)10)Time to Time organized training session for the user's on branches for companies running application/software(Like- MF-Alam,Ofas,Citrix,Satkaarya,DMS,Vazhithadam)11)There are 5 branches handled by me across Jharkhand in Mahindra finance Show less

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  Net business solutions

  Jun 2014 - now

  FMS Engineer

  This is my 3rd job as a FMS Engineer at net business solutions and again client company is Mahindra Finance and another responsibilities has added in my profile,. Details are given below...1)At Mahindra finance I handle 10 branches across Jharkhand and their administration is handled by me.2)To manage vendor3)To create vendor3)Data management4)To install network printer and their issues(Like-Ricoh,konica,Kycera) along with look dot matrix printer and issues(Like-Epson Lx-300,Lq-300+)5)Network rack management and punching punch panel6)To handle all hardware related issues(desktop/Laptop/Hand-held Devices etc.)7)To support software related issue(java, oracle,MS office,libre office etc.)and their configuration.8)To support network related issue supporting through the vendor and regular follow up with the vendor during down time.8)OS Related issue(window xp,window-7,vista w8)and their configuration.9)To support mail related issue(outlook 2003,2007,Thunderbird) and their configuration.10)Asset Management11)To solve end user's issue via remotely using VNC,Remote desktop, team and viewer. Show less

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  Balaji Cellphone Pvt Ltd(Samsung Partner)

  Dec 2015 - now

  Asst.Admin(Commercial)

   To whole responsibilities to manage & process all expenses & PO related task & Payment. To ensure all the task need to be completed & processed on time  Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents. strong problem-solving, planning, team-building and management skills To manage vendor  To create vendor  Data management  Asset Management Speaking with customers using clear and professional language Show less

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  Balaji Cellphone Pvt Ltd

  Dec 2015 - now

  Asst.Admin(Balaji Cellphone Pvt Ltd-Samsung Partner)
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  Lava International Limited

  Mar 2018 - Dec 2018

  Sales Manager
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  Mobiistar India

  Jan 2019 - now

  Sales Manager