Saif Al-Ismaili

Saif Al-Ismaili

Customer sales Service Ticketing & Reservation Staff.

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  • Timeline

  • About me

    Planning Engineer-Instrumentation at OMAN CEMENT CO SAOG

  • Education

    • Ahmed Bin Hanbal Sec . Boys School, United Arab Emirates

      2006 - 2007
      High School Certificate Scientific Stream
    • Sultan Qaboos University

      2007 - 2008
      English Foundation English Foundation

      Successfully completed English Foundation at Sultan Qaboos University.

    • Coventry University

      2013 - 2015
      Diploma in Electronic and Telecommunication ENGINEERING

      Final Year Project: Design of invisible broken wire detector.Genuine Idea, successful prototype implementation

    • Coventry University

      2015 - 2017
      Bachelor of Engineering (B.Eng.) Bachelor of Engineering(Hons) in Electronics and Telecommunication
  • Experience

    • Emirates

      Sept 2011 - Jan 2016
      Customer sales Service Ticketing & Reservation Staff.

      Job Purpose To: ●Ensure the highest standard of customer service is provided to Emirates customers, provide them with details on Emirates fares and actively issue online tickets and sell related products by identifying customer needs through rapport building, actively seeking out sales opportunities and promoting all Emirates related products. Ensure set service quality levels are achieved for all customer interactions.●Issue Emirates tickets to customers ensuring that all necessary airline rules and regulations are incorporated and that the customer request is met in order to provide them with excellent service. Highlight to customers the relevant requirements covering their journey such as passport, visa & health requirements and other details such as check-in place and time.●Actively enhance Emirates revenue earnings by providing options to customer on all products and services such as Skywards membership, DBB, Dubai stopovers, hotel bookings and upgraded fares. Keep abreast of Emirates Group news and updates to ensure relevant professional and company standards are maintained.●Ensure that all necessary ticket related documentation is filed, time tables updated, brochures, sale and promotional material is properly displayed on individual counters, providing various options to the customer which will assist in increasing sales. (Reservations and Ticketing Offices only).●Support the Customer Sales & Service Team Leader on closing the end of day sales and banking monies received. عرض أقل

    • Oman Cement Company S.A.O.G

      Feb 2016 - now

      Assists HOD in setting maintenance planning activities and projects to achieve long, medium, and short-term goals and objectives in line with plant objectivesØ Maintenance Planning & Budgetingo Set detailed methodology to perform all maintenance jobs in agreement withPriorities, required resources, skills, coordination and supervisiono Coordinate maintenance activities with all other departments and define theMaintenance master plan accordinglyo Review of department budget as per updated operation plan.o Continuously update maintenance performance data and statistics, technicalDocumentation and back-log.o Planning for the capex jobs.o Develop evaluate inspection check list & Preventive maintenance Plan.Ø Coordinate & compile data to prepare shutdown planning in order to accomplished shut down tasks within control budget & timeo Prepare shutdown planning for maintenance department.o Prepare critical path analysis chart in MS Project to monitor shutdown Activities with Time frame.o Resource planning to ensure quality of work & finish in time frame.o Prepare & circulate daily flash report for management review.o Coordinate shut down activities with maintenance execution & production team.o Through the Reliability Committee, drive cross functional analysis of incidents and Maintenance performance, implementing the action plans to improve both reliability and maintenance practices.o Prepare SMP/SOP (Standard Maintenance procedure/ Standard Operationo Procedure) and conduct the training to improve maintenance practices.o Responsible for technical evaluation of the offers for the strategic spare parts and Major projects.o Prepare weekly maintenance report to monitor the maintenance KPI and workBalancing to utilization of capacity planning.o Monitor, review and follow up the maintenance expenses to ensure that cost are in Line with approved budget. Conducting daily & weekly maintenance meeting.o GRN inspection on daily basis. عرض أقل Job Purpose To:● . Carry out operation, inspection, maintenance, calibration and repairs of all instrument and control systems and equipments such as; instrumentation units/ systems for process automation – DCS, auto-lab, local control panels, PLCs, gas analyzer, weighing equipment, communication systems, time attendance system etc.●. Ensure the compliance with safety rules, work permit system, good working practice, proper implementation of procedures, quality and environmental requirements and regulations.●. Remove and make sure that all maintenance tools/ material and personnel are cleared from the working site and the equipment is safe to resume operation before handing over to production/ user department.●. Inspect tools and equipment before use and make sure they are in good condition and safe to use.●. Co-ordinate with the I&C Engineer on preparing spare parts, tools and material requirements.●. Insure good house keeping and cleanness of the work sites/ workshop and make sure that all left over material/ scrap are removed and properly disposed. worked different plc, s like ABB, Siemens, Allen Bradly, Modicon.• Calibration and Trouble Shooting of Dosimat weigh Feeders. Expert in using and maintenance of following instruments• Temperature Thermocouple, RTD sensor,CEM Scanner Pyrometer• Pressure Pressure Transmitter, Pressure Switch, Gauge, • Level Silo Pilot, Float Switch, Nivocompact, Soliphent, Ultrasonic,Radar• Position Damper, Proximity Sensor• Analyzer Magnos 27 Uras 26, Uras 14• Weighing Load Cell, DosimateWeigh Feeder,Inticont Shenck Weigh feeder• Flow Flow transmitter, Flow Switch, Rota meter• Valves Solenoid, Motorized Valves, Pneumatic Valves. عرض أقل

      • Instrumentation Planning Engineer

        Nov 2022 - now
      • Foreman Instrumentation and Control

        Mar 2021 - Nov 2022
      • Instruments and control technician.

        Feb 2016 - Mar 2021
  • Licenses & Certifications

    • Thermo Gas Analyzers Model

      Middle East Scientific Equipment Corp. LLC
      Jan 2017
    • Job Loyalty Course

      Competence HR LLC
      Oct 2016
    • Fire Fighting Course

      Competence HR LLC
      Jul 2016
    • SCM-BFC-GRAVIT

      HASLER International
      Mar 2016
    • Gas Analyzee

      International Center for Training & Development (ICTD)
      May 2016