Cindy Hsieh

Experience

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  Motorola Mobile Devices

  Jun 2002 - Jan 2009

  Senior Software Engineer

  • Delivered the first luxury round display handset from proof of concept pilot project through rapid prototyping to product realization and global launch. Worked with business managers, marketing analysts, graphic designers, and software engineers to evaluate the limitation and feasibility of integrating different GUI frameworks using XML and C++ on Linux platform. • Developed a proprietary Voice over IP application using C/C++ in Unix/Linux environment and Rational ClearCase via traditional waterfall software development process. Integrated the application and supported the launched GSM handsets deployed in North America, Latin America, and Asia through field test performance analysis, network data traffic optimization, and requirement and industry standards evolution. • Supported the launch of first colorized CDMA handset by resolving software defects, addressing requirement changes, conducting system test throughout the cycle of software development and maintenance. Show less

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  RadPharm

  Feb 2009 - Nov 2009

  Software Development Team Lead

  o Led a team of three developers to transform a third party medical imaging analysis tool into functional workflow manager including the Data Acquisition, Data Review and Image Display which facilitated radiologic review of images for clinical trials for FDA drug approval.

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  Abbott Laboratories

  Nov 2009 - Apr 2011

  Senior Software Engineer

  o Created innovative and intuitive software system that supports User Interface, Command/Data Processing, Image Display, Rules Management, and SQL Server Data Storage for a Hematology Analyzer system using C#, Windows Presentation Foundation, SQL Server and Microsoft Visual Studio in Agile Software Development. o Write, manage, and maintain product use-cases and software specifications for the Hematology Analyzer system. Manage working relationships both internal and external for the Device User Interface, and Remote Data (cloud) connections. Show less

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  Verizon Wireless

  Oct 2011 - now

  Define and execute longer-term vision for FWA & IoT Product & Partner Lifecycle Management for FWA, Network Security, Network Slicing, Cat M1, NB-IoT, 5G, Private Network, and Mobile Edge Computing with self-serve digital strategy, automation and scalability mindset. o Verizon Business Internet Portal o 5G Mobile Edge Computing (MEC) Partnershipo IoT Product Management Communication & KPIso IoT Resale Partnership & Customer Lifecycle Managemento Open Development Certification Process Digital Transformation Show less o Reengineered and streamlined process for Product Compliance Approval process for direct and indirect distribution channels and product types to reduce certification time from months to days. o Managed Device Certification and Technical Acceptance with the OEMs and Vendors to support product launches across all product types (smartphone, tablet, router/data devices, mobile compute, alarms, security camera.. etc) from feature lockdown to certification approval.o Collaborating with VZ network teams and device manufacturers/chipset vendors for network FOA and early lab testing.o Responsible for establishing and maintaining relationships with cross-functional teams internally and externally to ensure each certified product launch successfully. o Manage the quarterly release of Device Requirements, Test Plans, and Process documents to improve the ecosystem by evaluating the feedbacks from various teams, identifying the gaps in the current process, assessing the impacts of related ongoing projects and new business opportunities. Show less

  • Senior Product Manager

    Oct 2016 - now

  • Certification Manager

    Oct 2011 - Oct 2016