Leah McGill

Experience

• 

  Scott Printing

  Jan 1997 - Jan 1999

  Prepress

  I worked in a traditional prepress department making plates, proofs and bluelines for 3 presses as well as doing desktop design, and film output and stripping.

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  Creo

  Jan 1999 - Jan 2005

  Workflow specialist for proofing. Test and support (R&D and customer facing) integrated proofers into the creo workflows for useability, color accuracy, and imposition. System testing prepress workflow connectivity to plate output device via front end console software.Creating and validating internal user documentation and customer facing documentation.Technical focal point for various engineering teams and third party vendors.GUI design reviews for useabilty Providing phone support and diagnosing problems remotely via dial up and remote tools to Creo proprietary prepress applications. Supporting all major 3rd party related software applications (Quark, Photoshop, trapping software etc) and Windows support.

  • Workflow Connectivity Specialist for InkJet Group

    Jan 2003 - Jan 2005

  • Workflow Connectivity Specialist for Output Device Group

    Jan 2001 - Jan 2003

  • Applications Specialist - Remote Support

    Jan 1999 - Jan 2001
• 

  Kodak Graphic Communications Company Canada

  Jan 2005 - now

  Tier 3 customer facing support role for Kodak Portals and Workflow Production Software.Technical focal point for workflow production (Prinergy) and portal products (InSite), colour accuracy, proofing, file processing, networking, complex Enterprise systems, rules based automation, and variable data print.Management of field beta sites, deliver customer and employee training, software bug review cycles, complex software upgrades and migrations, commercialization and useability reviews. Show less

  • Remote Product Specialist Portal Products

    Jan 2007 - now

  • Workflow specialist | Colour-Proofing Remote Product Specialist | Portals Remote Product Specialist

    Jan 2005 - Sept 2007
• 

  Eastman Kodak

  Jun 2012 - now

  Product Support Specialist

  Product Support Specialist for JDF capable MIS/ERP workflows integrating into the Kodak environment.Subject Matter Expert for Kodak Business LinkWorkflow connectivity specialist for Kodak Business Solutions cloud based integrations with Microsoft Business Central/PrintVis in Azure and web2print solution Vpress.Advanced technical knowledge of the Kodak workflow Prinergy product family and web portals InSite product family.