Melina Nelson

Melina Nelson

Communications Specialist

Followers of Melina Nelson476 followers
location of Melina NelsonSyracuse, Utah, United States

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  • Timeline

  • About me

    Strategic Internal Comms Leader | Building Bridges | Transforming Culture | Fueling Engagement

  • Education

    • CMMI Institute

      -
      Certification Introduction to CMMI for Services v2.0
    • CMMI Institute

      -
      Certification Introduction to CMMI for Services v1.3
    • Weber State University

      -
      Certification Professional and Technical Writing
    • Weber State University

      2010 - 2014
      Bachelor's of Arts Professional and Technical Writing
    • Weber State University

      2015 - 2017
      Master of Professional Communication
  • Experience

    • Valley Behavioral Health

      Sept 2014 - Apr 2015
      Communications Specialist

      - Crafted executive-level communication for the senior leadership team. - Created monthly newsletters, reports, and letters for internal and external stakeholders. - Established and distributed monthly employee newsletter. - Developed grants, budgets, contracts, proposals, and RFPs. - Planned and supported employee events.

    • BAE Systems

      May 2015 - Sept 2019
      Internal Communications Manager - ERG VP of Communications

      Created organizational communication, executive communications, training, and change management plans. Created ERG materials for nearly 60,000 employees in collaboration with the global communication team.- Improved member participation by 47% by implementing a communication strategy. Redesigned the ERG intranet site. Captured key data points in the annual ERG achievement report. - Increased internal communications with the addition of all-hands, town halls, and targeted emails. Planned and executed all employee events and activities. Show less

    • Salt Lake County

      Sept 2019 - Oct 2021
      Internal Communications Manager

      Created the first-ever strategic internal communications plan and process. Crafted executive messages for the Mayor and leadership team. Collected and analyzed data to improve communication tactics. Mentored and developed a high-performance team. - Developed inviting, bilingual communications for 10,000 employees using human-centered design. - Improved response time by 95% after implementing a crisis communication strategy. - Increased employee engagement by 24% with a new internal communications platform and redesigned intranet. - Grew email engagement by 9% with defined messaging priorities that maximize impact. Show less

    • Eide Bailly LLP

      Oct 2021 - now
      Head of Internal Communications

      Built accounting firm’s first-ever global internal communications function, defining the strategy and implementing a multichannel communications system. Write and design internal, employee, and executive communication materials for 5,000 employees. Mentor and develop a high-performance team. - Collaborate with the CEO on executive communications.- Proactively engage, consult, and collaborate across teams to build strong stakeholder relationships and deliver results.- Achieved an open rate of 82%. Built dashboards in Smartsheet to collect data, track projects, and store metrics.- Designed a communication tool kit and leveraged storytelling for five ERGs.- Recommend strategic solutions that build empathy, strengthen inclusion, and expand perspectives.- Led the implementation of a new corporate intranet. Advocated for an improved digital employee experience by implementing internal communications tools to elevate two-way employee communication. Show less

  • Licenses & Certifications