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Valentina Leanza

Valentina Leanza

Secretary & Receptionist

Followers of Valentina Leanza415 followers
location of Valentina LeanzaPadua, Veneto, Italy

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  • Timeline

  • About me

    Order & Logistic | Back & Front Office | Administration | Master HR Management & Digital Skills

  • Education

    • Sapienza Università di Roma

      -
      Bachelor Degree in Linguistic and Cultural Mediation English and Spanish languages

    • 24ORE Business School

      2021 - 2021
      Master Master HR Management and Digital Skills

      Activities and Societies: Projeck Work - Employer Branding for Eurobet 1° Modulo - Evoluzione della funzione risorse umane e delle politiche di gestione e sviluppo del personale2° Modulo - Il ciclo del Performance Management3° Modulo - La selezione del personale: dal tradizionale al digitale4° Modulo - Lavoro, Smartworking & Digital Workplace5° Modulo - Digital Learning & collaborative communities

  • Experience

    • Different Enterprises

      Jan 2009 - Oct 2011
      Secretary & Receptionist

    • Hotel Europa Latina

      Nov 2011 - Sept 2014
      Receptionist

    • Enterprise Rent-A-Car

      Mar 2015 - Jul 2017
      Customer Service and Sales Representative

    • Enterprise Rent-A-Car Netherlands

      Aug 2017 - Oct 2018
      Team Leader, Sales & Customer Service

    • Converse

      Nov 2018 - Jul 2021

      Main tasks:• EMEA portfolio returns management and credit notes issue• Support in the orders, shipments management, customer data entry, and lunch of new products• Creation of reports for different stakeholders• Logistic management• Creation of process/onboarding documentation and training

      • Seasonal Execution Specialist

        Apr 2021 - Jul 2021

      • Returns Specialist

        Nov 2018 - Mar 2021

    • SOLARWATT Italy

      Nov 2021 - Apr 2022
      Specialista Servizio Ordini Clienti e Logistica

      Main tasks:• Managing order and data entry in SAP• Relationship with the purchasing area for material procurement• Logistic management and coordination• After-sales assistance for complaints, returns, and credit notes• Support commercial and administrative management

  • Licenses & Certifications

    • Master HR Management and Digital Skills

      24ORE Business School
      Jul 2021